Status Site - Superloop Smart Communities

Monitoring
26 January 2026 at 2:28 AM
Monitoring
26 January 2026 at 2:28 AM
We implemented a fix and are currently monitoring the result.
Investigating
26 January 2026 at 2:21 AM
Investigating
26 January 2026 at 2:21 AM
Network Operations is currently investigating a Degraded Performance at Mana Island Mamanuca Islands, Fiji

Update
24 January 2026 at 3:25 AM
Update
24 January 2026 at 3:25 AM
A technician is being dispatched to site/A technician has arrived onsite.
Investigating
23 January 2026 at 4:18 AM
Investigating
23 January 2026 at 4:18 AM
Network Operations is currently investigating a Site-wide service Interruption at 2 Laurence St St Lucia Brisbane, QLD 4067.

Identified
21 January 2026 at 1:09 AM
Identified
21 January 2026 at 1:09 AM
We are continuing to work on a fix for this incident.
Investigating
20 January 2026 at 11:52 PM
Investigating
20 January 2026 at 11:52 PM
Network Operations is currently investigating a partial service interruption} at 30 Lahara Ave, Port Moresby National Capital District, Papua New Guinea

Investigating
20 January 2026 at 7:07 AM
Investigating
20 January 2026 at 7:07 AM
Network Operations is currently investigating a Partial Service Interruption at 42 Burgess St, Kings Beach QLD 4551

Identified
18 January 2026 at 10:17 PM
Identified
18 January 2026 at 10:17 PM
We’ve identified the cause of the issue as a scheduled power maintenance in the building, which is temporarily impacting our site. Services are expected to resume once the maintenance is complete.
Investigating
18 January 2026 at 9:26 PM
Investigating
18 January 2026 at 9:26 PM
Network Operations is currently investigating a Degraded Performance at 170 Kessels Rd Nathan, QLD 4111

Identified
12 January 2026 at 11:33 PM
Identified
12 January 2026 at 11:33 PM
We are continuing to work on a fix for this incident.
Investigating
9 January 2026 at 3:00 AM
Investigating
9 January 2026 at 3:00 AM
Network Operations is currently investigating a degraded performance at Yanuca Island Coral Coast Fiji Islands

Identified
4 January 2026 at 9:02 PM
Identified
4 January 2026 at 9:02 PM
We are continuing to work on a fix for this incident.
Investigating
4 January 2026 at 11:24 AM
Investigating
4 January 2026 at 11:24 AM
Network Operations is currently investigating a Partial Service Interruption at Queens Rd, Sigatoka

Multiple Iglu Sites - Hazardous Works

Scheduled for 27 January 2026 at 12:00 AM – 2:00 AM about 2 hours

Planned
27 January 2026 at 12:00 AM
Planned
27 January 2026 at 12:00 AM
The Network Operations Team will perform Hazardous Works at the address below:
74 Carlton Cresent Summer Hill, NSW 2130
6 Central Park Ave, Chippendale NSW 2008
73 Albert Ave, Chatswood NSW 2067
The works will commence and end at the provided times below:
Start: Tuesday 27th January, 10:00 AM AEST
End: Tuesday 27th January, 12:00 PM AEST
End-user impact is not expected during this time.

328 Flinders St, Melbourne, VIC 3000 - Hazardous Works

Scheduled for 27 January 2026 at 1:00 AM – 3:00 AM about 2 hours

Planned
27 January 2026 at 1:00 AM
Planned
27 January 2026 at 1:00 AM
The Network Operations Team will perform Hazardous Works at the address below:
328 Flinders St, Melbourne, VIC 3000
The works will commence and end at the provided times below:
Start: Tuesday 27th January, 11:00 AM AEST
End: Tuesday 27th January, 1:00 PM AEST
End-user impact is not expected during this time.

Multiple Iglu Sites - Hazardous Works

Scheduled for 28 January 2026 at 12:00 AM – 2:00 AM about 2 hours

Planned
28 January 2026 at 12:00 AM
Planned
28 January 2026 at 12:00 AM
The Network Operations Team will perform Hazardous Works at the following address below:
8 Claremont Street South Yarra VIC 3141
167 Little Lonsdale Street, Melbourne, VIC, 3000
229 Franklin Street, Melbourne VIC 3000
The works will commence and end at the provided times below:
Start: Wednesday 28th January, 10:00 AM AEST
End: Wednesday 28th January, 12:00 PM AEST
End-user impact is not expected during this time.

5 Coral St, Maleny QLD 4552 - Upstream Provider Planned Maintenance

Scheduled for 28 January 2026 at 1:00 PM – 7:00 PM about 6 hours

Planned
28 January 2026 at 1:00 PM
Planned
28 January 2026 at 1:00 PM
An Upstream Provider will perform planned maintenance at the address below:
5 Coral St, Maleny QLD 4552.
The maintenance will commence and end at the provided times below:
Wednesday 28th January, 11:00 PM AEST
Thursday 29th January, 5:00 AM AEST
During this time users may experience a brief loss of connectivity up to duration: 4 Hours

12-18 Synagogue Place Adelaide, SA 5000 - Upstream Provider Planned Maintenance

Scheduled for 28 January 2026 at 2:00 PM – 8:00 PM about 6 hours

Planned
28 January 2026 at 2:00 PM
Planned
28 January 2026 at 2:00 PM
An Upstream Provider will perform Planned maintenance at the address below:
12-18 Synagogue Place Adelaide, SA 5000
The maintenance will commence and end at the provided times below:
Start: Wednesday, 28th January, 11:00 PM AEST
End: Thursday, 29th January, 5:00 AM AEST
During this time users may experience a loss of connectivity up to 3 hours.

Multiple Iglu Sites - Hazardous Works

Scheduled for 29 January 2026 at 12:00 AM – 2:00 AM about 2 hours

Planned
29 January 2026 at 12:00 AM
Planned
29 January 2026 at 12:00 AM
The Network Operations Team will perform Hazardous Works at the following address below:
1 Regent Street, Chippendale NSW 2008
73 Albert Ave, Chatswood NSW 2067
9 Kensington Street, Chippendale NSW 2008
The works will commence and end at the provided times below:
Start: Thursday 29th January, 10:00 AM AEST
End: Thursday 29th January, 12:00 PM AEST
End-user impact is not expected during this time.

3 maintenance periods are scheduled

Operational

Partial outage

Operational

Show notice history