Status Site - Superloop Smart Communities

Network Operations is currently investigating a Degraded Performance at 80 Coronation, Nambour, QLD, 4560
27 October 2026 at 6:23 AMUTC

Monitoring27 October 2026 at 2:58 AMUTC
We are continuing to work on a fix for this incident.
Investigating27 October 2026 at 2:48 AMUTC
Network Operations is currently investigating a partial service interruption at 484 Elgar Road, Box Hill, VIC, 3128

Network Operations is currently investigating a partial service interruption at Korolevu, Western, Fiji
24 October 2026 at 8:46 AMUTC

Network Operations is currently investigating a Degraded Performance at Shop 11D Goodman Plaza Military Road East Lismore, NSW 2480
21 October 2026 at 9:54 PMUTC

Monitoring21 October 2026 at 8:42 AMUTC
We have implemented a fix and currently monitoring the result.
Investigating21 October 2026 at 8:39 AMUTC
Network Operations is currently investigating a sitewide service interruption at Kiunga, Western, Papua New Guinea - Site Outage

Update24 October 2026 at 3:48 PMUTC
Network Operations is currently investigating a Degraded Performance at 411 Markham Rd, Lae Morobe Province, Papua New Guinea
Update24 October 2026 at 2:22 PMUTC
Network Operations is currently investigating a sitewide service interruption at 411 Markham Rd, Lae Morobe Province, Papua New Guinea
Investigating21 October 2026 at 5:59 AMUTC
Network Operations is currently investigating a Degraded Performance at 411 Markham Rd, Lae Morobe Province, Papua New Guinea

Network Operations is currently investigating a sitewide service interruption at 164 Horton Pde, Maroochydore, Queensland 4558, Australia
19 October 2026 at 3:05 AMUTC

Identified22 October 2026 at 12:36 AMUTC
Power has been tripped to the networking equipment due local power outage.
Investigating14 October 2026 at 2:55 AMUTC
Network Operations is currently investigating a Degraded Performance at 2-36 Cotton Tree Parade, Maroochydore QLD 4558, AU

Update8 October 2026 at 8:37 PMUTC
Network Operations is currently investigating a Degraded Performance at Nadroga-Navosa, Western, Fiji
Investigating8 October 2026 at 4:01 PMUTC
Network Operations is currently investigating a sitewide service interruption at Nadroga-Navosa, Western, Fiji

Identified22 September 2026 at 12:21 AMUTC
We are continuing to work on a fix for this incident.
Investigating22 September 2026 at 12:21 AMUTC
Network Operations is currently investigating a sitewide service interruption at SHA 50 Barry St and 127 Leicester St VIC 3053

Identified21 September 2026 at 2:54 AMUTC
We are continuing to work on a fix for this incident.
Investigating20 September 2026 at 3:07 PMUTC
Network Operations is currently investigating a Degraded Performance at 3 Lang Street, Bilinga, QLD, 4225

Identified21 September 2026 at 2:52 AMUTC
We are continuing to work on a fix for this incident.
Investigating18 September 2026 at 12:28 AMUTC
Network Operations is currently investigating a partial service interruption at 60 Garden St South Yarra VIC 3141

Identified16 September 2026 at 2:11 AMUTC
Our Team has identified a local electrical works on site. We will continue to monitor on this and will provide update once more information becomes available.
Investigating16 September 2026 at 12:10 AMUTC
Network Operations is currently investigating a sitewide service interruption at 133, Droop St Footscray Melbourne, VIC 3011

Monitoring10 September 2026 at 1:59 AMUTC
We implemented a fix and are currently monitoring the result.
Investigating9 September 2026 at 6:20 PMUTC
Network Operations is currently investigating a sitewide service interruption at Goroka Eastern Highlands Province, Papua New Guinea

Identified21 September 2026 at 2:53 AMUTC
We are continuing to work on a fix for this incident.
Investigating31 July 2026 at 4:57 AMUTC
Network Operations is currently investigating a sitewide service interruption at 5 Fishermans Rd, Maroochydore 4558

OCT27

437 Wattle St, Ultimo NSW 2007 - Upstream Provider Planned Maintenance

Planned1:00 PM – 7:00 PMUTC6 hours

An Upstream Provider will perform planned maintenance at the address below:
437 Wattle St, Ultimo NSW 2007.
The maintenance will commence and end at the provided times below:
Start: Tuesday 27th October, 11:00 PM AEST
End: Wednesday 28th October, 5:00 AM AEST
During this time users may experience a brief loss of connectivity up to duration: 2 Hours
12 October 2026 at 6:26 PMUTC

OCT27

QLD - Planned Upstream Provider Maintenance

Planned1:00 PM – 7:00 PMUTC6 hours

An Upstream Provider will perform Planned maintenance at the address below:
- 86 Bramston Tce, Herston, Queensland 4006
- 77 Sir Fred Schonell Drive Brisbane St Lucia, QLD 4067
The maintenance will commence and end at the provided times below:
Start: Wednesday 28th October, 12:00 AM AEST
End: Wednesday 28th October, 06:00 AM AEST
During this time users may experience a brief loss of connectivity up to duration: 60 Minutes
23 October 2026 at 5:44 PMUTC

OCT27

28/32 Morrow St, Taringa QLD 4068 - Upstream Provider Planned Maintenance

Planned2:00 PM – 8:00 PMUTC6 hours

An Upstream Provider will perform Planned maintenance at the address below:
28/32 Morrow St, Taringa QLD 4068
The maintenance will commence and end at the provided times below:
Start: Wednesday 28th October, 12:00 AM AEST
End: Wednesday 28th October, 06:00 AM AEST
During this time users may experience loss of connectivity up to 1 Hours
19 October 2026 at 5:38 PMUTC

OCT27

86 Bramston Tce, Herston, Queensland 4006 - Upstream Provider Planned Maintenance

Planned2:00 PM – 8:00 PMUTC6 hours

An Upstream Provider will perform Planned maintenance at the address below:
86 Bramston Tce, Herston, Queensland 4006
The maintenance will commence and end at the provided times below:
Start: Wednesday 28th October, 12:00 AM AEST
End: Wednesday 28th October, 06:00 AM AEST
During this time users may experience loss of connectivity up to 1 Hours
19 October 2026 at 5:43 PMUTC

OCT28

339 Swanston St, Melbourne, Victoria 3000 - Upstream Provider Planned Maintenance

Planned1:00 PM – 7:00 PMUTC6 hours

An Upstream Provider will perform planned} maintenance at the address below:
339 Swanston St, Melbourne, Victoria 3000.
The maintenance will commence and end at the provided times below:
Start: Wednesday 28th October, 11:00 PM AEST
End: Thursday 29th October, 5:00 AM AEST
During this time users may experience a brief loss of connectivity up to duration: 2 Hours
12 October 2026 at 6:59 PMUTC

OCT28

Multiple NSW Sites - Upstream Provider Planned Maintenance

Planned1:00 PM – 7:00 PMUTC6 hours

An Upstream Provider will perform panned maintenance at the following address below:
- 28 Wattle Ln/470 Wattle st, Ultimo NSW 2007
- 185-211 Broadway, Ultimo NSW 2007
- 1 Regent Street, Chippendale NSW 2008
- 74 Carlton Cresent Summer Hill, NSW 2130
- 66 Regent St, Redfern NSW 2016
The maintenance will commence and end at the provided times below:
Start: Wednesday 28th October, 11:00 PM AEST
End: Thursday 29th October, 5:00 AM AEST
During this time users may experience a brief loss of connectivity up to duration: 2 Hours
12 October 2026 at 6:52 PMUTC

OCT28

Network Wide - Emergency Maintenance

Planned2:00 PM – 7:00 PMUTC5 hours

The Network Operations Team will perform Emergency maintenance at the addresses below:
Victoria (VIC)
133 Droop St, Footscray VIC 3011
593 Elizabeth St, Melbourne VIC 3000
60 Garden St, South Yarra VIC 3141
New South Wales (NSW)
289 King St, Mascot NSW 2020
12 Phillip St, Parramatta NSW 2150
Queensland (QLD)
29 Caxton Street, Petrie Terrace, Brisbane QLD 4000
1 Beerburrum St, Dicky Beach QLD 4551
22 Omrah Ave, Caloundra QLD 4551
20 Minchinton St, Caloundra QLD 4551
4 Maleny St, Landsborough QLD 4550
5 Fishermans Rd, Maroochydore QLD 4558
164 Horton Pde, Maroochydore QLD 4558
17–19 Mooloolaba Esplanade, Mooloolaba QLD 4557
1 Main St, Palmwoods QLD 4555
The maintenance will commence and end at the provided times below:
Start: Thursday 29 October, 01:00 AM AEST
End: Thursday 29 October, 06:00 AM AEST
During this time users may experience a brief loss of connectivity up to a duration of: 30 Minutes
23 October 2026 at 5:58 AMUTC

OCT29

Network Wide - Emergency Maintenance

Planned2:00 AM – 5:30 AMUTC3 hours 30 minutes

The Network Operations Team will perform Emergency maintenance at the addresses below:
4 National Park Road, Nambour, QLD 4560
The maintenance will commence and end at the provided times below:
Start: Thursday 29 October, 01:00 PM AEST
End: Thursday 29 October, 04:30 PM AEST
During this time users may experience a brief loss of connectivity up to a duration of: 30 Minutes
23 October 2026 at 5:03 AMUTC

OCT29

Network Wide - Emergency Maintenance

Planned3:00 AM – 5:00 AMUTC2 hours

The Network Operations Team will perform Emergency maintenance at the addresses below:
4 National Park Road, Nambour, QLD 4560
The maintenance will commence and end at the provided times below:
Start: Thursday 29 October, 02:00 PM AEST
End: Thursday 29 October, 04:00 PM AEST
During this time users may experience a brief loss of connectivity up to a duration of: 30 Minutes
23 October 2026 at 4:52 AMUTC

OCT27

19 maintenance periods are planned

Next: 27 October 2026 · 133, Droop St Footscray Melbourne, VIC 3011 | 117-119 Ballarat Rd, Footscray VIC 3011 | 13 Raleigh St, Westmeadows, Victoria 3049, Australia - Upstream Provider Planned Maintenance

Operational

Partial outage

99.71% uptime

95.26% uptime

92.43% uptime

90.67% uptime

99.79% uptime

99.64% uptime

99.26% uptime

100.0% uptime

63.38% uptime

Operational

Degraded performance

100.0% uptime

Show history

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Experiencing partially degraded performance

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Experiencing partially degraded performance

Smart Communities Status Site

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Status Site