Status Site - Superloop Smart Communities

Network Operations is currently investigating a sitewide service interruption at Section 24, 30 Lahara Ave, Port Moresby National Capital District, Papua New Guinea
29 October 2026 at 9:36 AMUTC

Network Operations is currently investigating a Degraded Performance at 1827 David Low Way, Coolum Beach QLD 4573
27 October 2026 at 10:28 PMUTC

Network Operations is currently investigating a Degraded Performance at 80 Coronation, Nambour, QLD, 4560
27 October 2026 at 6:23 AMUTC

Network Operations is currently investigating a partial service interruption at Korolevu, Western, Fiji
24 October 2026 at 8:46 AMUTC

Monitoring21 October 2026 at 8:42 AMUTC
We have implemented a fix and currently monitoring the result.
Investigating21 October 2026 at 8:39 AMUTC
Network Operations is currently investigating a sitewide service interruption at Kiunga, Western, Papua New Guinea - Site Outage

Update24 October 2026 at 3:48 PMUTC
Network Operations is currently investigating a Degraded Performance at 411 Markham Rd, Lae Morobe Province, Papua New Guinea
Update24 October 2026 at 2:22 PMUTC
Network Operations is currently investigating a sitewide service interruption at 411 Markham Rd, Lae Morobe Province, Papua New Guinea
Investigating21 October 2026 at 5:59 AMUTC
Network Operations is currently investigating a Degraded Performance at 411 Markham Rd, Lae Morobe Province, Papua New Guinea

Network Operations is currently investigating a sitewide service interruption at 164 Horton Pde, Maroochydore, Queensland 4558, Australia
19 October 2026 at 3:05 AMUTC

Update8 October 2026 at 8:37 PMUTC
Network Operations is currently investigating a Degraded Performance at Nadroga-Navosa, Western, Fiji
Investigating8 October 2026 at 4:01 PMUTC
Network Operations is currently investigating a sitewide service interruption at Nadroga-Navosa, Western, Fiji

Identified22 September 2026 at 12:21 AMUTC
We are continuing to work on a fix for this incident.
Investigating22 September 2026 at 12:21 AMUTC
Network Operations is currently investigating a sitewide service interruption at SHA 50 Barry St and 127 Leicester St VIC 3053

Identified21 September 2026 at 2:54 AMUTC
We are continuing to work on a fix for this incident.
Investigating20 September 2026 at 3:07 PMUTC
Network Operations is currently investigating a Degraded Performance at 3 Lang Street, Bilinga, QLD, 4225

Identified21 September 2026 at 2:52 AMUTC
We are continuing to work on a fix for this incident.
Investigating18 September 2026 at 12:28 AMUTC
Network Operations is currently investigating a partial service interruption at 60 Garden St South Yarra VIC 3141

Identified16 September 2026 at 2:11 AMUTC
Our Team has identified a local electrical works on site. We will continue to monitor on this and will provide update once more information becomes available.
Investigating16 September 2026 at 12:10 AMUTC
Network Operations is currently investigating a sitewide service interruption at 133, Droop St Footscray Melbourne, VIC 3011

Monitoring10 September 2026 at 1:59 AMUTC
We implemented a fix and are currently monitoring the result.
Investigating9 September 2026 at 6:20 PMUTC
Network Operations is currently investigating a sitewide service interruption at Goroka Eastern Highlands Province, Papua New Guinea

Identified21 September 2026 at 2:53 AMUTC
We are continuing to work on a fix for this incident.
Investigating31 July 2026 at 4:57 AMUTC
Network Operations is currently investigating a sitewide service interruption at 5 Fishermans Rd, Maroochydore 4558

OCT30

15 maintenance periods are planned

Next: 30 October 2026 · Phone System - Planned Maintenance

Operational

Partial outage

Operational

Partial outage

75.68% uptime

95.46% uptime

73.59% uptime

69.29% uptime

Degraded performance

100.0% uptime

PNG Managed Wi-Fi experiencing partial outage