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Experiencing partially degraded performance

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1827 David Low Way, Coolum Beach QLD 4573 - Degraded Performance
InvestigatingDegraded performance

  • Network Operations is currently investigating a Degraded Performance at 1827 David Low Way, Coolum Beach QLD 4573

    UTC
80 Coronation, Nambour, QLD, 4560 - Degraded Performance
InvestigatingDegraded performance

  • Network Operations is currently investigating a Degraded Performance at 80 Coronation, Nambour, QLD, 4560

    UTC
Korolevu, Western, Fiji - Partial Outage
InvestigatingPartial outage

  • Network Operations is currently investigating a partial service interruption at Korolevu, Western, Fiji

    UTC
Shop 11D Goodman Plaza Military Road East Lismore, NSW 2480 - Degraded Performance
InvestigatingDegraded performance

  • Network Operations is currently investigating a Degraded Performance at Shop 11D Goodman Plaza Military Road East Lismore, NSW 2480

    UTC
Kiunga, Western, Papua New Guinea - Site Outage - Site Outage
Monitoring
  • MonitoringUTC

    We have implemented a fix and currently monitoring the result.

  • InvestigatingUTC

    Network Operations is currently investigating a sitewide service interruption at Kiunga, Western, Papua New Guinea - Site Outage

411 Markham Rd, Lae Morobe Province, Papua New Guinea - Degraded Performance
InvestigatingDegraded performance
  • UpdateUTC

    Network Operations is currently investigating a Degraded Performance at 411 Markham Rd, Lae Morobe Province, Papua New Guinea

  • UpdateUTC

    Network Operations is currently investigating a sitewide service interruption at 411 Markham Rd, Lae Morobe Province, Papua New Guinea

  • InvestigatingUTC

    Network Operations is currently investigating a Degraded Performance at 411 Markham Rd, Lae Morobe Province, Papua New Guinea

164 Horton Pde, Maroochydore, Queensland 4558, Australia - Site Outage
InvestigatingPartial outage

  • Network Operations is currently investigating a sitewide service interruption at 164 Horton Pde, Maroochydore, Queensland 4558, Australia

    UTC
2-36 Cotton Tree Parade, Maroochydore QLD 4558, AU - Degraded Performance
IdentifiedDegraded performance
  • IdentifiedUTC

    Power has been tripped to the networking equipment due local power outage.

  • InvestigatingUTC

    Network Operations is currently investigating a Degraded Performance at 2-36 Cotton Tree Parade, Maroochydore QLD 4558, AU

Nadroga-Navosa, Western, Fiji - Site Outage
InvestigatingDegraded performance
  • UpdateUTC

    Network Operations is currently investigating a Degraded Performance at Nadroga-Navosa, Western, Fiji

  • InvestigatingUTC

    Network Operations is currently investigating a sitewide service interruption at Nadroga-Navosa, Western, Fiji

SHA 50 Barry St and 127 Leicester St VIC 3053 - Site Outage
IdentifiedPartial outage
  • IdentifiedUTC

    We are continuing to work on a fix for this incident.

  • InvestigatingUTC

    Network Operations is currently investigating a sitewide service interruption at SHA 50 Barry St and 127 Leicester St VIC 3053

3 Lang Street, Bilinga, QLD, 4225 - Degraded Performance
IdentifiedDegraded performance
  • IdentifiedUTC

    We are continuing to work on a fix for this incident.

  • InvestigatingUTC

    Network Operations is currently investigating a Degraded Performance at 3 Lang Street, Bilinga, QLD, 4225

60 Garden St South Yarra VIC 3141 - Site Outage
IdentifiedPartial outage
  • IdentifiedUTC

    We are continuing to work on a fix for this incident.

  • InvestigatingUTC

    Network Operations is currently investigating a partial service interruption at 60 Garden St South Yarra VIC 3141

133, Droop St Footscray Melbourne, VIC 3011 - Site Outage
IdentifiedPartial outage
  • IdentifiedUTC

    Our Team has identified a local electrical works on site. We will continue to monitor on this and will provide update once more information becomes available.

  • InvestigatingUTC

    Network Operations is currently investigating a sitewide service interruption at 133, Droop St Footscray Melbourne, VIC 3011 

Goroka Eastern Highlands Province, Papua New Guinea - Site Outage
Monitoring
  • MonitoringUTC
    We implemented a fix and are currently monitoring the result.
  • InvestigatingUTC

    Network Operations is currently investigating a sitewide service interruption at Goroka Eastern Highlands Province, Papua New Guinea

5 Fishermans Rd, Maroochydore 4558 - Site Outage
IdentifiedPartial outage
  • IdentifiedUTC

    We are continuing to work on a fix for this incident.

  • InvestigatingUTC

    Network Operations is currently investigating a sitewide service interruption at 5 Fishermans Rd, Maroochydore 4558

OCT28
339 Swanston St, Melbourne, Victoria 3000 - Upstream Provider Planned Maintenance
Planned1:00 PM – 7:00 PMUTC6 hours

  • An Upstream Provider will perform planned} maintenance at the address below:

    339 Swanston St, Melbourne, Victoria 3000.

    The maintenance will commence and end at the provided times below:

    Start: Wednesday 28th October, 11:00 PM AEST
    End: Thursday 29th October, 5:00 AM AEST

    During this time users may experience a brief loss of connectivity up to duration: 2 Hours

    12 October 2026 at 6:59 PMUTC
OCT28
Multiple NSW Sites - Upstream Provider Planned Maintenance
Planned1:00 PM – 7:00 PMUTC6 hours

  • An Upstream Provider will perform panned maintenance at the following address below:

    • 28 Wattle Ln/470 Wattle st, Ultimo NSW 2007

    • 185-211 Broadway, Ultimo NSW 2007

    • 1 Regent Street, Chippendale NSW 2008

    • 74 Carlton Cresent Summer Hill, NSW 2130

    • 66 Regent St, Redfern NSW 2016

    The maintenance will commence and end at the provided times below:

    Start: Wednesday 28th October, 11:00 PM AEST
    End: Thursday 29th October, 5:00 AM AEST

    During this time users may experience a brief loss of connectivity up to duration: 2 Hours

    12 October 2026 at 6:52 PMUTC
OCT28
Network Wide - Emergency Maintenance
Planned2:00 PM – 7:00 PMUTC5 hours

  • The Network Operations Team will perform Emergency maintenance at the addresses below:

    Victoria (VIC)

    133 Droop St, Footscray VIC 3011

    593 Elizabeth St, Melbourne VIC 3000

    60 Garden St, South Yarra VIC 3141

    New South Wales (NSW)

    289 King St, Mascot NSW 2020

    12 Phillip St, Parramatta NSW 2150

    Queensland (QLD)

    29 Caxton Street, Petrie Terrace, Brisbane QLD 4000

    1 Beerburrum St, Dicky Beach QLD 4551

    22 Omrah Ave, Caloundra QLD 4551

    20 Minchinton St, Caloundra QLD 4551

    4 Maleny St, Landsborough QLD 4550

    5 Fishermans Rd, Maroochydore QLD 4558

    164 Horton Pde, Maroochydore QLD 4558

    17–19 Mooloolaba Esplanade, Mooloolaba QLD 4557

    1 Main St, Palmwoods QLD 4555

    The maintenance will commence and end at the provided times below:

    Start: Thursday 29 October, 01:00 AM AEST
    End: Thursday 29 October, 06:00 AM AEST

    During this time users may experience a brief loss of connectivity up to a duration of: 30 Minutes

    23 October 2026 at 5:58 AMUTC
OCT28
Planned Q2 Platform Maintenance
Planned5:00 PM – 7:00 PMUTC2 hoursRepeats weekly

  • The Network Operations Team will perform a Maintenance on the Q2 Platform

    Maintenance will take place every Wednesday between
    Start: 3:00 AM AEST
    End: 5:00 AM AEST

    During this period, users may experience brief disruptions.

    28 October 2026 at 5:00 PMUTC
OCT28
Planned Exosphere Platform Maintenance
Planned5:00 PM – 7:00 PMUTC2 hoursRepeats weekly

  • The Network Operations Team will perform a Maintenance on the Exosphere Platform

    Maintenance will take place every Wednesday between
    Start: 3:00 AM AEST
    End: 5:00 AM AEST

    During this period, users may experience brief disruptions.

    28 October 2026 at 5:00 PMUTC
OCT29
Network Wide - Emergency Maintenance
Planned2:00 AM – 5:30 AMUTC3 hours 30 minutes

  • The Network Operations Team will perform Emergency maintenance at the addresses below:

    4 National Park Road, Nambour, QLD 4560

    The maintenance will commence and end at the provided times below:

    Start: Thursday 29 October, 01:00 PM AEST
    End: Thursday 29 October, 04:30 PM AEST

    During this time users may experience a brief loss of connectivity up to a duration of: 30 Minutes

    23 October 2026 at 5:03 AMUTC
OCT29
Network Wide - Emergency Maintenance
Planned3:00 AM – 5:00 AMUTC2 hours

  • The Network Operations Team will perform Emergency maintenance at the addresses below:

    4 National Park Road, Nambour, QLD 4560

    The maintenance will commence and end at the provided times below:

    Start: Thursday 29 October, 02:00 PM AEST
    End: Thursday 29 October, 04:00 PM AEST

    During this time users may experience a brief loss of connectivity up to a duration of: 30 Minutes

    23 October 2026 at 4:52 AMUTC
Degraded performance
Degraded performance

NSW Managed Wi-Fi - Operational

99.71% uptime

ACT Managed Wi-Fi - Operational

95.26% uptime

VIC Managed Wi-Fi - Operational

92.27% uptime

QLD Managed Wi-Fi - Degraded performance

90.67% uptime

WA Managed Wi-Fi - Operational

99.78% uptime

SA Managed Wi-Fi - Operational

99.64% uptime

TAS Managed Wi-Fi - Operational

99.26% uptime

NT Managed Wi-Fi - Operational

100.0% uptime

NZ Managed Wi-Fi - Operational

63.38% uptime
Degraded performance

QLD FTTP - Degraded performance

100.0% uptime

NSW FTTP - Operational

100.0% uptime

VIC FTTP - Operational

100.0% uptime

SA FTTP - Operational

100.0% uptime

WA FTTP - Operational

100.0% uptime
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