Superloop SC - Status Page

Smart Community locations only. For Residential or Business Support Find options here
close button
superloop.com

QLD Managed Wi-Fi experiencing partial outage

Smart Communities
Status Site

131 Currumburra Rd Ashmore, QLD 4214 - Site Outage
InvestigatingPartial outage

  • Network Operations is currently investigating a sitewide service interruption at 131 Currumburra Rd Ashmore, QLD 4214

    UTC
185-211 Broadway, Ultimo NSW 2007 - Degraded Performance
InvestigatingDegraded performance

  • Network Operations is currently investigating a Degraded Performance at 185-211 Broadway, Ultimo NSW 2007

    UTC
Section 24, 30 Lahara Ave, Port Moresby National Capital District, Papua New Guinea - Site Outage
InvestigatingPartial outage

  • Network Operations is currently investigating a sitewide service interruption at Section 24, 30 Lahara Ave, Port Moresby National Capital District, Papua New Guinea.

    UTC
Kiunga, Western, Papua New Guinea - Site Outage
Monitoring
  • MonitoringUTC

    We implemented a fix and are currently monitoring the result.

  • InvestigatingUTC

    Network Operations is currently investigating a sitewide service interruption at Kiunga, Western, Papua New Guinea

97 Elizabeth St Brisbane, QLD 4000 - Degraded Performance
Monitoring
  • MonitoringUTC

    We implemented a fix and are currently monitoring the result.

  • InvestigatingUTC

    Network Operations is currently investigating a Degraded Performance at 97 Elizabeth St Brisbane, QLD 4000

Melbourne VIC 3000 - Major Outage
Monitoring
  • MonitoringUTC
    We implemented a fix and are currently monitoring the result.
  • IdentifiedUTC

    We are currently investigating this incident.

  • InvestigatingUTC

    Network Operations Team is investigating a Major Outage at following sites

    106-116 A'Beckett Street, Melbourne VIC 3000
    238 Flinders St, Melbourne, VIC 3000
    570 Lygon St, Carlton VIC 3053
    55 Villers St, North Melbourne VIC 3051
    39 Lonsdale St, Melbourne VIC 3000

Shop 11D Goodman Plaza Military Road East Lismore, NSW 2480 - Degraded Performance
InvestigatingDegraded performance

  • Network Operations is currently investigating a Degraded Performance at Shop 11D Goodman Plaza Military Road East Lismore, NSW 2480

    UTC
Nadi Bay, Wailoaloa Rd, Nadi, Fiji - Site Outage
MonitoringPartial outage
  • MonitoringUTC

    We implemented a fix and are currently monitoring the result.

  • InvestigatingUTC

    Network Operations is currently investigating a sitewide service interruption at Nadi Bay, Wailoaloa Rd, Nadi, Fiji 

Section 24, 30 Lahara Ave, Port Moresby National Capital District, Papua New Guinea - Site Outage
IdentifiedPartial outage
  • IdentifiedUTC

    We have identified an issue with our upstream provider. Services are expected to be fully restored once the provider has resolved the issue.

  • InvestigatingUTC

    Network Operations is currently investigating a sitewide service interruption at Section 24, 30 Lahara Ave, Port Moresby National Capital District, Papua New Guinea

51 Garden St, South Yarra VIC 3141 - Degraded Performance
InvestigatingPartial outage

  • Network Operations is currently investigating a Partial Outage at 60 Garden St, South Yarra VIC 3141.


    UTC
Queens Rd, Nadi, Fiji - Site Outage
InvestigatingPartial outage

  • Network Operations is currently investigating a sitewide service interruption at Queens Rd, Nadi, Fiji

    UTC
Section 24, 30 Lahara Ave, Port Moresby National Capital District, Papua New Guinea - Degraded Performance
InvestigatingPartial outage

  • Network Operations is currently investigating a Degraded Performance at Section 24, 30 Lahara Ave, Port Moresby National Capital District, Papua New Guinea

    UTC
1827 David Low Way, Coolum Beach QLD 4573 - Degraded Performance
InvestigatingDegraded performance

  • Network Operations is currently investigating a Degraded Performance at 1827 David Low Way, Coolum Beach QLD 4573

    UTC
80 Coronation, Nambour, QLD, 4560 - Degraded Performance
InvestigatingDegraded performance

  • Network Operations is currently investigating a Degraded Performance at 80 Coronation, Nambour, QLD, 4560

    UTC
Korolevu, Western, Fiji - Partial Outage
InvestigatingPartial outage

  • Network Operations is currently investigating a partial service interruption at Korolevu, Western, Fiji

    UTC
Kiunga, Western, Papua New Guinea - Site Outage - Site Outage
Monitoring
  • MonitoringUTC

    We have implemented a fix and currently monitoring the result.

  • InvestigatingUTC

    Network Operations is currently investigating a sitewide service interruption at Kiunga, Western, Papua New Guinea - Site Outage

411 Markham Rd, Lae Morobe Province, Papua New Guinea - Degraded Performance
InvestigatingDegraded performance
  • UpdateUTC

    Network Operations is currently investigating a Degraded Performance at 411 Markham Rd, Lae Morobe Province, Papua New Guinea

  • UpdateUTC

    Network Operations is currently investigating a sitewide service interruption at 411 Markham Rd, Lae Morobe Province, Papua New Guinea

  • InvestigatingUTC

    Network Operations is currently investigating a Degraded Performance at 411 Markham Rd, Lae Morobe Province, Papua New Guinea

164 Horton Pde, Maroochydore, Queensland 4558, Australia - Site Outage
InvestigatingPartial outage

  • Network Operations is currently investigating a sitewide service interruption at 164 Horton Pde, Maroochydore, Queensland 4558, Australia

    UTC
Nadroga-Navosa, Western, Fiji - Site Outage
InvestigatingDegraded performance
  • UpdateUTC

    Network Operations is currently investigating a Degraded Performance at Nadroga-Navosa, Western, Fiji

  • InvestigatingUTC

    Network Operations is currently investigating a sitewide service interruption at Nadroga-Navosa, Western, Fiji

SHA 50 Barry St and 127 Leicester St VIC 3053 - Site Outage
IdentifiedPartial outage
  • IdentifiedUTC

    We are continuing to work on a fix for this incident.

  • InvestigatingUTC

    Network Operations is currently investigating a sitewide service interruption at SHA 50 Barry St and 127 Leicester St VIC 3053

3 Lang Street, Bilinga, QLD, 4225 - Degraded Performance
IdentifiedDegraded performance
  • IdentifiedUTC

    We are continuing to work on a fix for this incident.

  • InvestigatingUTC

    Network Operations is currently investigating a Degraded Performance at 3 Lang Street, Bilinga, QLD, 4225

60 Garden St South Yarra VIC 3141 - Site Outage
IdentifiedPartial outage
  • IdentifiedUTC

    We are continuing to work on a fix for this incident.

  • InvestigatingUTC

    Network Operations is currently investigating a partial service interruption at 60 Garden St South Yarra VIC 3141

133, Droop St Footscray Melbourne, VIC 3011 - Site Outage
IdentifiedPartial outage
  • IdentifiedUTC

    Our Team has identified a local electrical works on site. We will continue to monitor on this and will provide update once more information becomes available.

  • InvestigatingUTC

    Network Operations is currently investigating a sitewide service interruption at 133, Droop St Footscray Melbourne, VIC 3011 

Goroka Eastern Highlands Province, Papua New Guinea - Site Outage
Monitoring
  • MonitoringUTC
    We implemented a fix and are currently monitoring the result.
  • InvestigatingUTC

    Network Operations is currently investigating a sitewide service interruption at Goroka Eastern Highlands Province, Papua New Guinea

5 Fishermans Rd, Maroochydore 4558 - Site Outage
IdentifiedPartial outage
  • IdentifiedUTC

    We are continuing to work on a fix for this incident.

  • InvestigatingUTC

    Network Operations is currently investigating a sitewide service interruption at 5 Fishermans Rd, Maroochydore 4558

NOV10
111 Botany Rd, Waterloo NSW 2017 - Upstream Provider Planned Maintenance
In progress1:00 PM – 7:00 PMUTC6 hours
  • In progress10 November 2026 at 1:00 PMUTC
    Maintenance is now in progress
  • Planned30 October 2026 at 6:44 AMUTC

    An Upstream Provider will perform Planned maintenance at the address below:

    111 Botany Rd, Waterloo NSW 2017.

    The maintenance will commence and end at the provided times below:

    Start: Wednesday 11th November, 12:00 AM AEDT
    End: Wednesday 11th November, 06:00 AM AEDT

    During this time users may experience a brief loss of connectivity up to duration: 2 Hours.

NOV11
32 Morrow St, Taringa QLD 4068 - Upstream Provider Planned Maintenance
Planned1:00 PM – 7:00 PMUTC6 hours

  • An Upstream Provider will perform Planned maintenance at the address below:

    32 Morrow St, Taringa QLD 4068

    The maintenance will commence and end at the provided times below:

    Start: Wednesday 11th of November, 11:00 PM AEST
    End: Wednesday 12th of November, 5:00 AM AEST

    During this time users may experience a brief loss of connectivity.

    4 November 2026 at 5:34 AMUTC
NOV11
Planned Exosphere Platform Maintenance
Planned5:00 PM – 7:00 PMUTC2 hoursRepeats weekly

  • The Network Operations Team will perform a Maintenance on the Exosphere Platform

    Maintenance will take place every Wednesday between
    Start: 3:00 AM AEST
    End: 5:00 AM AEST

    During this period, users may experience brief disruptions.

    11 November 2026 at 5:00 PMUTC
NOV11
Planned Q2 Platform Maintenance
Planned5:00 PM – 7:00 PMUTC2 hoursRepeats weekly

  • The Network Operations Team will perform a Maintenance on the Q2 Platform

    Maintenance will take place every Wednesday between
    Start: 3:00 AM AEST
    End: 5:00 AM AEST

    During this period, users may experience brief disruptions.

    11 November 2026 at 5:00 PMUTC
NOV11
96 Edmund Rice Drive Southport, QLD 4215 - Network Planned Maintenance
Planned6:00 PM – 7:00 PMUTC1 hour

  • Our Network Team will perform planned maintenance at the address below:

    96 Edmund Rice Drive Southport, QLD 4215

    The maintenance will commence and end at the provided times below:

    Start: Thursday 12th November, 4:00 AM AEST
    End: Thursday 12th November, 5:00 AM AEST

    During this time users may experience a brief loss of connectivity up to duration: 30 Minutes

    6 November 2026 at 5:56 AMUTC
NOV12
33 School St, Kelvin Grove, QLD, 4059 - Upstream Provider Planned Maintenance
In progress1:00 PM – 9:00 PMUTC8 hours
  • In progress29 October 2026 at 4:07 AMUTC

    Maintenance is now in progress.

  • Planned29 October 2026 at 3:34 AMUTC

    An Upstream Provider will perform Planned maintenance at the address below:

    33 School St, Kelvin Grove, QLD, 4059.

    The maintenance will commence and end at the provided times below:

    Start: Friday 12th November, 11:00 PM AEST

    End: Friday 13th November, 07:00 AM AEST

    During this time users may experience a brief loss of connectivity up to duration: 15 mins to 30 mins

Partial outage
Partial outage

NSW Managed Wi-Fi - Under maintenance

99.27% uptime

ACT Managed Wi-Fi - Operational

100.0% uptime

VIC Managed Wi-Fi - Operational

95.73% uptime

QLD Managed Wi-Fi - Partial outage

87.32% uptime

WA Managed Wi-Fi - Operational

99.78% uptime

SA Managed Wi-Fi - Operational

99.64% uptime

TAS Managed Wi-Fi - Operational

99.26% uptime

NT Managed Wi-Fi - Operational

100.0% uptime

NZ Managed Wi-Fi - Operational

69.71% uptime
Degraded performance

QLD FTTP - Degraded performance

100.0% uptime

NSW FTTP - Operational

100.0% uptime

VIC FTTP - Operational

100.0% uptime

SA FTTP - Operational

100.0% uptime

WA FTTP - Operational

100.0% uptime
Show history

Copyright © 2024 Superloop Limited ABN 96 169 263 094
Superloop acknowledges the Traditional Owners of Country throughout Australia. We pay our respects to Elders past and present.