Status Site - Superloop Smart Communities

Investigating25 October 2026 at 9:20 AMUTC
Network Operations is currently investigating a Degraded Performance at 7 McKay St, Waterford WA 6152

Investigating25 October 2026 at 6:23 AMUTC
Network Operations is currently investigating a sitewide service interruption at 1998 Old Gympie Rd, Glass House Mountains QLD 4518

Investigating24 October 2026 at 8:46 AMUTC
Network Operations is currently investigating a partial service interruption at Korolevu, Western, Fiji

Investigating21 October 2026 at 9:54 PMUTC
Network Operations is currently investigating a Degraded Performance at Shop 11D Goodman Plaza Military Road East Lismore, NSW 2480

Monitoring21 October 2026 at 8:42 AMUTC
We have implemented a fix and currently monitoring the result.
Investigating21 October 2026 at 8:39 AMUTC
Network Operations is currently investigating a sitewide service interruption at Kiunga, Western, Papua New Guinea - Site Outage

Update24 October 2026 at 3:48 PMUTC
Network Operations is currently investigating a Degraded Performance at 411 Markham Rd, Lae Morobe Province, Papua New Guinea
Update24 October 2026 at 2:22 PMUTC
Network Operations is currently investigating a sitewide service interruption at 411 Markham Rd, Lae Morobe Province, Papua New Guinea
Investigating21 October 2026 at 5:59 AMUTC
Network Operations is currently investigating a Degraded Performance at 411 Markham Rd, Lae Morobe Province, Papua New Guinea

Investigating19 October 2026 at 3:05 AMUTC
Network Operations is currently investigating a sitewide service interruption at 164 Horton Pde, Maroochydore, Queensland 4558, Australia

Identified22 October 2026 at 12:36 AMUTC
Power has been tripped to the networking equipment due local power outage.
Investigating14 October 2026 at 2:55 AMUTC
Network Operations is currently investigating a Degraded Performance at 2-36 Cotton Tree Parade, Maroochydore QLD 4558, AU

Update8 October 2026 at 8:37 PMUTC
Network Operations is currently investigating a Degraded Performance at Nadroga-Navosa, Western, Fiji
Investigating8 October 2026 at 4:01 PMUTC
Network Operations is currently investigating a sitewide service interruption at Nadroga-Navosa, Western, Fiji

Identified22 September 2026 at 12:21 AMUTC
We are continuing to work on a fix for this incident.
Investigating22 September 2026 at 12:21 AMUTC
Network Operations is currently investigating a sitewide service interruption at SHA 50 Barry St and 127 Leicester St VIC 3053

Identified21 September 2026 at 2:54 AMUTC
We are continuing to work on a fix for this incident.
Investigating20 September 2026 at 3:07 PMUTC
Network Operations is currently investigating a Degraded Performance at 3 Lang Street, Bilinga, QLD, 4225

Identified21 September 2026 at 2:52 AMUTC
We are continuing to work on a fix for this incident.
Investigating18 September 2026 at 12:28 AMUTC
Network Operations is currently investigating a partial service interruption at 60 Garden St South Yarra VIC 3141

Identified16 September 2026 at 2:11 AMUTC
Our Team has identified a local electrical works on site. We will continue to monitor on this and will provide update once more information becomes available.
Investigating16 September 2026 at 12:10 AMUTC
Network Operations is currently investigating a sitewide service interruption at 133, Droop St Footscray Melbourne, VIC 3011

Monitoring10 September 2026 at 1:59 AMUTC
We implemented a fix and are currently monitoring the result.
Investigating9 September 2026 at 6:20 PMUTC
Network Operations is currently investigating a sitewide service interruption at Goroka Eastern Highlands Province, Papua New Guinea

Identified21 September 2026 at 2:53 AMUTC
We are continuing to work on a fix for this incident.
Investigating31 July 2026 at 4:57 AMUTC
Network Operations is currently investigating a sitewide service interruption at 5 Fishermans Rd, Maroochydore 4558

OCT25

Pemberton Street and Victoria Road Parramatta, NSW 2150 - Planned Maintenance

Planned10:00 PM – 26 October 2026 at 12:00 AMUTC2 hours

Planned25 October 2026 at 10:00 PMUTC
Network Operations Team will conduct a Planned Maintenance at the address below:
- Pemberton Street and Victoria Road Parramatta, NSW 2150
The maintenance will commence and end at the provided times below:
Start: Monday 26th October, 9AM AEST (10AM AEDT)
End: Monday 26th October, 11AM AEST (12AM AEDT)
During this time users may experience a brief loss of connectivity up to duration: 60 minutes

OCT26

28/32 Morrow St, Taringa QLD 4068 - Upstream Provider Planned Maintenance

Planned11:00 AM – 12:00 PMUTC1 hour

Planned18 October 2026 at 10:31 PMUTC
An Upstream Provider will perform Planned maintenance at the address below:
28/32 Morrow St, Taringa QLD 4068
The maintenance will commence and end at the provided times below:
Start: Tuesday 27th of October, 12:00 AM AEST
End: Tuesday 27th of October, 6:00 AM AEST
During this time users may experience a brief loss of connectivity up to duration: 1 hour

OCT26

86 Bramston Tce, Herston, Queensland 4006 - Upstream Provider Planned Maintenance

Planned11:00 AM – 12:00 PMUTC1 hour

Planned18 October 2026 at 10:15 PMUTC
An Upstream Provider will perform Planned maintenance at the address below:
86 Bramston Tce, Herston, Queensland 4006
The maintenance will commence and end at the provided times below:
Start: Tuesday 27th of October, 12:00 AM AEST
End: Tuesday 27th of October, 6:00 AM AEST
During this time users may experience a brief loss of connectivity up to duration: 1 hour

OCT26

8 Claremont Street South Yarra VIC 3141 - Upstream Provider Planned Maintenance

Planned1:00 PM – 7:00 PMUTC6 hours

Planned12 October 2026 at 6:09 PMUTC
An Upstream Provider will perform planned maintenance at the address below:
8 Claremont Street South Yarra VIC 3141.
The maintenance will commence and end at the provided times below:
Start: Monday 26th October, 11:00 PM AEST
End: Tuesday 27th October, 5:00 AM AEST
During this time users may experience a brief loss of connectivity up to duration: 2 Hours

OCT27

437 Wattle St, Ultimo NSW 2007 - Upstream Provider Planned Maintenance

Planned1:00 PM – 7:00 PMUTC6 hours

Planned12 October 2026 at 6:26 PMUTC
An Upstream Provider will perform planned maintenance at the address below:
437 Wattle St, Ultimo NSW 2007.
The maintenance will commence and end at the provided times below:
Start: Tuesday 27th October, 11:00 PM AEST
End: Wednesday 28th October, 5:00 AM AEST
During this time users may experience a brief loss of connectivity up to duration: 2 Hours

OCT27

QLD - Planned Upstream Provider Maintenance

Planned1:00 PM – 7:00 PMUTC6 hours

Planned23 October 2026 at 5:44 PMUTC
An Upstream Provider will perform Planned maintenance at the address below:
- 86 Bramston Tce, Herston, Queensland 4006
- 77 Sir Fred Schonell Drive Brisbane St Lucia, QLD 4067
The maintenance will commence and end at the provided times below:
Start: Wednesday 28th October, 12:00 AM AEST
End: Wednesday 28th October, 06:00 AM AEST
During this time users may experience a brief loss of connectivity up to duration: 60 Minutes

OCT27

28/32 Morrow St, Taringa QLD 4068 - Upstream Provider Planned Maintenance

Planned2:00 PM – 8:00 PMUTC6 hours

Planned19 October 2026 at 5:38 PMUTC
An Upstream Provider will perform Planned maintenance at the address below:
28/32 Morrow St, Taringa QLD 4068
The maintenance will commence and end at the provided times below:
Start: Wednesday 28th October, 12:00 AM AEST
End: Wednesday 28th October, 06:00 AM AEST
During this time users may experience loss of connectivity up to 1 Hours

OCT27

86 Bramston Tce, Herston, Queensland 4006 - Upstream Provider Planned Maintenance

Planned2:00 PM – 8:00 PMUTC6 hours

Planned19 October 2026 at 5:43 PMUTC
An Upstream Provider will perform Planned maintenance at the address below:
86 Bramston Tce, Herston, Queensland 4006
The maintenance will commence and end at the provided times below:
Start: Wednesday 28th October, 12:00 AM AEST
End: Wednesday 28th October, 06:00 AM AEST
During this time users may experience loss of connectivity up to 1 Hours

OCT26

21 maintenance periods are planned

Next: 26 October 2026 · 385 Abercrombie St Darlington Sydney, NSW 2008 | 91 Middle Street, Kingsford, NSW, 2032 - Upstream Provider Emergency Maintenance

Operational

Partial outage

99.68% uptime

95.26% uptime

92.50% uptime

90.94% uptime

99.79% uptime

99.64% uptime

99.26% uptime

100.0% uptime

62.64% uptime

Operational

Degraded performance

100.0% uptime

99.54% uptime

100.0% uptime

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Experiencing partially degraded performance

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Experiencing partially degraded performance

Smart Communities Status Site

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