Status Site - Superloop Smart Communities

Investigating
3 April 2025 at 5:30 AM
Investigating
3 April 2025 at 5:30 AM
Network Operations is currently investigating a Partial Service Interruption at 19 Lake St, Varsity Lakes QLD 4227. This may result in connection issues and slow speeds.

Investigating
3 April 2025 at 5:28 AM
Investigating
3 April 2025 at 5:28 AM
Network Operations is currently investigating a Degraded Performance at Queens Rd, Nadi, Fiji

Investigating
29 March 2025 at 5:19 AM
Investigating
29 March 2025 at 5:19 AM
Network Operations is currently investigating a Partial Service Interruption at Mana Island Mamanuca Islands, Fiji.

Update
25 March 2025 at 6:40 AM
Update
25 March 2025 at 6:40 AM
A technician visit has been scheduled.
Investigating
25 March 2025 at 5:31 AM
Investigating
25 March 2025 at 5:31 AM
Network Operations is currently investigating a Partial Service Interruption at 7 Batman Street West Melbourne VIC 3003

Investigating
24 March 2025 at 6:31 PM
Investigating
24 March 2025 at 6:31 PM
Network Operations is currently investigating a Partial Service Interruption at Mangrove Road Mackay, QLD 4740.

Monitoring
15 March 2025 at 11:24 PM
Monitoring
15 March 2025 at 11:24 PM
We implemented a fix and are currently monitoring the result.
Investigating
6 March 2025 at 4:55 AM
Investigating
6 March 2025 at 4:55 AM
Network Operations is currently investigating a Degraded Performance at 125 Colchester St, South Brisbane QLD 4101

Identified
7 March 2025 at 4:25 AM
Identified
7 March 2025 at 4:25 AM
We are continuing to work on a fix for this incident.
Investigating
4 March 2025 at 11:18 PM
Investigating
4 March 2025 at 11:18 PM
A technician is being dispatched to site.
Identified
28 February 2025 at 9:07 PM
Identified
28 February 2025 at 9:07 PM
Network Operations has identified a Degraded Performance at 104-116 Regent Street, Redfern, NSW 2016.

We are working on a solution and will provide updates when they become available.

Identified
20 February 2025 at 12:03 PM
Identified
20 February 2025 at 12:03 PM
We are continuing to work on a fix for this incident.
Investigating
9 February 2025 at 3:25 PM
Investigating
9 February 2025 at 3:25 PM
Network Operations is currently investigating a Partial Service Interruption at 23 King William Street Adelaide, SA 5000

In progress
14 February 2025 at 5:18 AM
In progress
14 February 2025 at 5:18 AM
Maintenance is now in progress.
Planned
14 February 2025 at 5:15 AM
Planned
14 February 2025 at 5:15 AM
The Network Operations Team will perform Emergency maintenance at the address below:
Hogbin Drive Coffs Harbour, NSW 2450
The maintenance will commence and end at the provided times below:
Start: Friday, 14th February, 3:15 PM AEST
End: Friday, 14th February, 4:00 PM AEST
During this time users may experience a brief loss of connectivity up to duration: 15 minutes

In progress
3 April 2025 at 12:00 PM
In progress
3 April 2025 at 12:00 PM
Maintenance is now in progress
Planned
3 April 2025 at 12:00 PM
Planned
3 April 2025 at 12:00 PM
The Network Operations Team will perform Planned maintenance at the address below:
130 CURRIE ST, NAMBOUR QLD
The maintenance will commence and end at the provided times below:
Start: Thursday 3rd April, 11:00 PM AEST
End: Friday 4th April, 1:00 AM AEST
During this time users may experience a brief loss of connectivity for up to duration: 2 hours

4 maintenance periods are scheduled

Operational

Degraded performance

Operational

Fiji Managed Wi-Fi experiencing degraded performance