Superloop SC - Notice history

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Notice history

Aug 2026

7-9 Moore Street, Canberra ACT 2601 - Upstream Provider Planned Maintenance
Scheduled for 25 August 2026 at 2:00 PM – 2:00 PMUTC
  • Planned
    4 August 2026 at 10:59 AMUTC
    Planned
    4 August 2026 at 10:59 AMUTC

    An Upstream Provider will perform Planned maintenance at the address below:

    7-9 Moore Street, Canberra ACT 2601.

    The maintenance will commence and end at the provided times below:

    Start: Wednesday 26th August, 12:00 AM AEST
    End: Wednesday 26th August, 06:00 AM AEST

    During this time users may experience a brief loss of connectivity up to duration: 5 Minutes

10 Astral Court, Flinders View, QLD, 4305 - Upstream Provider Planned Maintenance
Scheduled for 20 August 2026 at 2:00 PM – 2:00 PMUTC
  • Planned
    20 August 2026 at 2:00 PMUTC
    Planned
    20 August 2026 at 2:00 PMUTC

    An Upstream Provider will perform Planned maintenance at the address below:

    • 10 Astral Court, Flinders View, QLD, 4305

    The maintenance will commence and end at the provided times below:

       Start: Friday, 21st August, 12:00 AM AEST
       End: Friday, 21st August, 6:00 AM AEST

    During this time users may experience a brief loss of connectivity up to duration: 1 Hour

100 Swansea Cct, Redland Bay, QLD, 4165 - Upstream Provider Planned Maintenance
Scheduled for 20 August 2026 at 2:00 PM – 2:00 PMUTC
  • Planned
    6 August 2026 at 5:53 AMUTC
    Planned
    6 August 2026 at 5:53 AMUTC

    An Upstream Provider will perform Planned maintenance at the address below:

    100 Swansea Cct, Redland Bay, QLD, 4165

    The maintenance will commence and end at the provided times below:

       Start: Friday, 21st August, 12:00 AM AEST
       End: Friday, 21st August, 6:00 AM AEST

    During this time users may experience a brief loss of connectivity up to duration: 1 Hour

268 Flinders St Melbourne, VIC 3000 - Upstream Provider Planned Maintenance
Scheduled for 13 August 2026 at 4:00 PM – 4:00 PMUTC
  • Planned
    31 July 2026 at 1:43 PMUTC
    Planned
    31 July 2026 at 1:43 PMUTC

    An Upstream Provider will perform Planned maintenance at the address below:

         268 Flinders St Melbourne, VIC 3000

    The maintenance will commence and end at the provided times below:

           Start: Friday, 14th August, 2:00 AM AEST
             End: Friday, 14th August, 6:00 AM AEST

    During this maintenance window, residents may experience a brief interruption to internet services of up to 10 minutes.

133, Droop St Footscray Melbourne, VIC 3011 - Upstream Provider Planned Maintenance
Scheduled for 13 August 2026 at 4:00 PM – 4:00 PMUTC
  • Planned
    31 July 2026 at 1:46 PMUTC
    Planned
    31 July 2026 at 1:46 PMUTC

    An Upstream Provider will perform Planned maintenance at the address below:

    133, Droop St Footscray Melbourne, VIC 3011

    The maintenance will commence and end at the provided times below:

           Start: Friday, 14th August, 2:00 AM AEST
             End: Friday, 14th August, 6:00 AM AEST

    During this maintenance window, residents may experience a brief interruption to internet services of up to 10 minutes.

Jul 2026

411 Markham Rd, Lae Morobe Province, Papua New Guinea - Degraded Performance
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Investigating
    UTC
    Investigating

    Network Operations is currently investigating a Degraded Performance at 411 Markham Rd, Lae Morobe Province, Papua New Guinea

266 North Terrace, GSA North Terrace - Site Outage
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    UTC
    Investigating

    Network Operations is currently investigating a sitewide service interruption at 266 North Terrace, GSA North Terrace

5 Fishermans Rd, Maroochydore 4558 - Site Outage
  • Investigating
    UTC
    Investigating

    Network Operations is currently investigating a sitewide service interruption at 5 Fishermans Rd, Maroochydore 4558

Q2 Login Portal - Degraded Performance
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Update
    UTC
    Update
    We implemented a fix and are currently monitoring the result.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    UTC
    Investigating

    Our systems are experiencing a critical issue affecting the Login Portal. Our Network Operations are currently investigating and working towards a resolution.

339 Swanston St, Melbourne, Victoria 3000 - Degraded Performance
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    UTC
    Identified

    Power has been tripped to the networking equipment and monitoring power outage in the area.

  • Investigating
    UTC
    Investigating

    Network Operations is currently investigating a Degraded Performance at 339 Swanston St, Melbourne, Victoria 3000

Jun 2026

220 Leicester Street Carlton Melbourne, VIC 3053 - Degraded Performance
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Investigating
    UTC
    Investigating

    Network Operations is currently investigating a Degraded Performance at 220 Leicester Street Carlton Melbourne, VIC 3053

Queens Rd, Nadi, Fiji - SC Outage
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Update
    UTC
    Update

    A technician has arrived onsite.

  • Update
    UTC
    Update

    A technician is being dispatched to site/A technician has arrived onsite.

  • Investigating
    UTC
    Investigating

    Network Operations is currently investigating a sitewide service interruption at Queens Rd, Nadi, Fiji

13 Yates St, Mawson Lakes SA 5095 - Partial Outage
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Investigating
    UTC
    Investigating

    Network Operations is currently investigating a Partial Outage at 13 Yates St, Mawson Lakes SA 5095

800 Swanston St, Carlton, VIC 3053 - Degraded Performance
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    UTC
    Investigating

    Network Operations is currently investigating a Degraded Performance at 800 Swanston St, Carlton, VIC 3053

Planned Exosphere Platform Maintenance
  • Completed
    14 July 2026 at 11:44 PMUTC
    Completed
    14 July 2026 at 11:44 PMUTC
    Maintenance has completed successfully.
  • In progress
    29 June 2026 at 5:00 PMUTC
    In progress
    29 June 2026 at 5:00 PMUTC
    Maintenance is now in progress
  • Planned
    23 June 2026 at 6:55 AMUTC
    Planned
    23 June 2026 at 6:55 AMUTC

    The Network Operations Team will perform a Maintenance on the Exosphere Platform

    Maintenance will take place every Tuesday between
    Start: 3:00 AM AEST
    End: 5:00 AM AEST

    During this period, users may experience brief disruptions.

Jun 2026 to Aug 2026

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