All systems operational

Core Systems

Operational

Smart Communities Wi-fi

Operational

Data Centres

Operational

FTTx Enabled Buildings

Operational

Dark Fibre and Metro Ethernet Services

Operational

Notice history

Jun 2023

1453-1457, North Rd Clayton Melbourne, VIC 3168 - Network Outage
  • Resolved

    This incident has been resolved.

  • Identified

    A technician is being dispatched to site.

  • Investigating

    We are investigating an ongoing incident at 1453-1457, North Rd Clayton Melbourne impacting services.
    Our team is currently investigating the issue and working towards a resolution.

1 O'Connell Street, North Melbourne Melbourne, VIC 3051 - Network Outage
  • Resolved

    This incident has been resolved.

  • Identified

    A technician is being dispatched to site.

  • Investigating

    We are investigating an ongoing incident at 1 O'Connell Street, NSW 2031 impacting services.
    Our team is currently investigating the issue and working towards a resolution.

Gate 2 High Street Randwick, NSW 2031 - Partial Outage
  • Resolved

    This incident has been resolved.

  • Identified

    A technician has arrived onsite and has begun repairs.

  • Identified

    A technician is being dispatched to site.

  • Investigating

    We are investigating an ongoing incident at Gate 2 High Street, Randwick, NSW 2031 partially impacting services.
    Our team is currently investigating the issue and working towards a resolution.

South Street, Murdoch WA 6150 Scheduled Maintenance
  • Completed
    26 June 2023 at 12:30 AM

    Maintenance has completed successfully

  • In progress
    26 June 2023 at 12:00 AM

    Maintenance is now in progress

  • Planned
    26 June 2023 at 12:00 AM

    The Network Operations Team will be performing maintenance at South St, Murdoch WA 6150 network on Monday 26th of June. The maintenance will commence at 10:00 AM AWST and take approximately 30 minutes.

    During this time users may experience multiple drops of connectivity lasting up to 10 minutes at a time.

Gold Coast - Scheduled Network Maintenance
  • Completed
    22 June 2023 at 5:00 PM

    Maintenance has completed successfully

  • In progress
    22 June 2023 at 3:00 PM

    Maintenance is now in progress

  • Planned
    22 June 2023 at 3:00 PM

    Our Network Operations team is performing scheduled network maintenance on Thursday 23nd of June 2023, between 01:00AM and 03:00AM AEST.

    The maintenance is expected to last 15 minutes and affects the following addresses:

    • 19 Lake Street, Varsity Lakes, QLD 4227
    • 3 Moores Cres, Varsity Lakes, Brisbane, QLD 4227
Gate 2 High Street Randwick, NSW 2031 - Partial Outage
  • Resolved

    This incident has been resolved. Our technician has replaced the faulty hardware and restored full connectivity.

  • Identified

    The technician has left site. The team is still investigating the issue and working towards a resolution.

  • Identified

    A technician is being dispatched to site.

  • Investigating

    We are investigating an ongoing incident at Gate 2 High Street, Randwick, NSW 2031 partially impacting services.
    Our team is currently investigating the issue and working towards a resolution.

30 Hunter St, Parramatta NSW 2150 - Resolved
  • Resolved

    Installation is completed and network connectivity has been restored.

  • Identified

    A technician is installing replacement equipment.

  • Identified

    Equipment damaged by the power issues is being urgently shipped to site.

  • Identified

    The technician has arrived onsite and investigations are ongoing.

  • Identified

    A technician has been dispatched to site and will arrive by 15:30 AEST.

  • Identified

    Power maintenance works have completed.
    Power has been tripped to the networking equipment, we are working with staff on site to restore electricity to device.

  • Identified

    Maintenance to power in the area has begun and is estimated to continue for 1-2 hours. We will continue to monitor the network and provide updates as we return connectivity.

  • Investigating

    We are currently investigating an incident at 30 Hunter St, Parramatta NSW 2150. Our team is currently investigating the issue and working towards a resolution.

May 2023

No notices reported this month

Apr 2023

No notices reported this month

Apr 2023 to Jun 2023