Superloop SC - Multiple BNSC Outage Investigating – Incident details

Smart Community locations only. For Residential or Business Support Find options here
close button
superloop.com

All systems operational

Smart Communities
Status Site

Multiple BNSC Outage Investigating

Resolved
Operational
Started 7 months agoLasted about 4 hours

Affected

Core Systems

Partial outage from 9:18 PM to 12:09 AM, Operational from 12:09 AM to 1:44 AM

Exosphere Platform

Partial outage from 9:18 PM to 12:09 AM, Operational from 12:09 AM to 1:44 AM

Managed Wi-Fi

Partial outage from 9:18 PM to 12:09 AM, Operational from 12:09 AM to 1:44 AM

Australia & New Zealand

Partial outage from 9:18 PM to 12:09 AM, Operational from 12:09 AM to 1:44 AM

VIC Managed Wi-Fi

Partial outage from 9:18 PM to 12:09 AM, Operational from 12:09 AM to 1:44 AM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    Investigating

    Network Operations is currently investigating a Partial Service Interruption at:

    6, High & Vale St Melbourne, VIC 3051

    60, Garden St Prahran Melbourne, VIC 3141

    593, Elizabeth St Carlton Melbourne, VIC 3000

Copyright © 2024 Superloop Limited ABN 96 169 263 094
Superloop acknowledges the Traditional Owners of Country throughout Australia. We pay our respects to Elders past and present.