Superloop SC - 18 Gailey Road St Lucia Brisbane, QLD 4067 - Degraded Performance – Incident details

Smart Community locations only. For Residential or Business Support Find options here
close button
superloop.com

All systems operational

Smart Communities
Status Site

18 Gailey Road St Lucia Brisbane, QLD 4067 - Degraded Performance

Resolved
Operational
Started 3 months agoLasted 26 days

Affected

Managed Wi-Fi

Degraded performance from 6:03 AM to 6:26 AM, Operational from 6:26 AM to 12:20 PM

Australia & New Zealand

Degraded performance from 6:03 AM to 6:26 AM, Operational from 6:26 AM to 12:20 PM

QLD Managed Wi-Fi

Degraded performance from 6:03 AM to 6:26 AM, Operational from 6:26 AM to 12:20 PM

Updates
  • Resolved
    Resolved

    This incident has been resolved and services are fully operational.

  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Update
    Update
    We are continuing to work on a fix for this incident.
  • Update
    Update

    Technicians will be working on a fix for this tomorrow.

  • Identified
    Identified
    We are continuing to work on a fix for this incident.
  • Investigating
    Investigating

    Network Operations is currently investigating a Degraded Performance at 18 Gailey Road St Lucia Brisbane, QLD 4067. We are working with an upstream provider to resolve the issue.

Copyright © 2024 Superloop Limited ABN 96 169 263 094
Superloop acknowledges the Traditional Owners of Country throughout Australia. We pay our respects to Elders past and present.