Superloop SC - Systems Outage - Q2 Platforms – Incident details

Smart Community locations only. For Residential or Business Support Find options here
close button
superloop.com

Experiencing partially degraded performance

Smart Communities
Status Site

Show current status

Systems Outage - Q2 Platforms

Resolved8 hours 19 minutes

Affected

Core Systems

Partial outage from 1:24 PM to 8:35 PM, Operational from 8:35 PM to 9:44 PM

Q2 Platform

Partial outage from 1:24 PM to 8:35 PM, Operational from 8:35 PM to 9:44 PM

  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC
    We implemented a fix and are currently monitoring the result.
  • InvestigatingUTC

    Our Network Operations team are investigating a systems issue affecting our Q2 platforms. Affected customers will experience unable to log in.

Copyright © 2024 Superloop Limited ABN 96 169 263 094
Superloop acknowledges the Traditional Owners of Country throughout Australia. We pay our respects to Elders past and present.