Superloop SC - 390 Burwood Hwy Burwood Melbourne, VIC 3125 - Site Outage – Incident details

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QLD FTTP experiencing degraded performance

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390 Burwood Hwy Burwood Melbourne, VIC 3125 - Site Outage

Resolved18 hours 33 minutes

Affected

Managed Wi-Fi

Partial outage from 1:22 PM to 1:38 PM, Operational from 1:38 PM to 2:06 PM, Partial outage from 2:06 PM to 3:00 PM, Operational from 3:00 PM to 4:47 PM, Partial outage from 4:47 PM to 6:12 PM, Operational from 6:12 PM to 6:47 PM, Partial outage from 6:47 PM to 8:00 PM, Operational from 8:00 PM to 7:55 AM

Australia & New Zealand

Partial outage from 1:22 PM to 1:38 PM, Operational from 1:38 PM to 2:06 PM, Partial outage from 2:06 PM to 3:00 PM, Operational from 3:00 PM to 4:47 PM, Partial outage from 4:47 PM to 6:12 PM, Operational from 6:12 PM to 6:47 PM, Partial outage from 6:47 PM to 8:00 PM, Operational from 8:00 PM to 7:55 AM

VIC Managed Wi-Fi

Partial outage from 1:22 PM to 1:38 PM, Operational from 1:38 PM to 2:06 PM, Partial outage from 2:06 PM to 3:00 PM, Operational from 3:00 PM to 4:47 PM, Partial outage from 4:47 PM to 6:12 PM, Operational from 6:12 PM to 6:47 PM, Partial outage from 6:47 PM to 8:00 PM, Operational from 8:00 PM to 7:55 AM

  • ResolvedUTC

    We implemented a fix and are currently monitoring the result.

  • IdentifiedUTC

    We are continuing to work on a fix for this incident.

  • MonitoringUTC

    We implemented a fix and are currently monitoring the result.

  • IdentifiedUTC

    We are continuing to work on a fix for this incident.

  • InvestigatingUTC

    Network Operations is currently investigating a sitewide service interruption.

  • MonitoringUTC

    We are continuing to work on a fix for this incident.

  • InvestigatingUTC

    Network Operations is currently investigating a sitewide service interruption.

  • MonitoringUTC

    We are continuing to work on a fix for this incident.

  • InvestigatingUTC

    Network Operations is currently investigating a sitewide service interruption at 390 Burwood Hwy Burwood Melbourne, VIC 3125

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