Superloop SC - Jacksons Parade, Kila Kila No. 1, National Capital District, Papua New Guinea - Site Outage – Incident details

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QLD FTTP experiencing degraded performance

Smart Communities
Status Site

Jacksons Parade, Kila Kila No. 1, National Capital District, Papua New Guinea - Site Outage

Resolved
Operational
Started about 18 hours agoLasted about 17 hours

Affected

Managed Wi-Fi

Partial outage from 1:33 PM to 9:15 PM, Operational from 9:15 PM to 6:07 AM

Pacific Island Region

Partial outage from 1:33 PM to 9:15 PM, Operational from 9:15 PM to 6:07 AM

PNG Managed Wi-Fi

Partial outage from 1:33 PM to 9:15 PM, Operational from 9:15 PM to 6:07 AM

Updates
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

  • Monitoring
    UTC
    Monitoring

    We have implemented a fix and currently monitoring the result.

  • Investigating
    UTC
    Investigating

    Network Operations is currently investigating a sitewide service interruption at Jacksons Parade, Kila Kila No. 1, National Capital District, Papua New Guinea

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