Superloop SC - 18 Gailey Road St Lucia Brisbane, QLD 4067 - Degraded Performance – Incident details

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Status Site

18 Gailey Road St Lucia Brisbane, QLD 4067 - Degraded Performance

Resolved
Operational
Started about 23 hours agoLasted 19 hours 7 minutes

Affected

Managed Wi-Fi

Degraded performance from 11:32 PM to 1:12 AM, Operational from 1:12 AM to 1:12 AM, Degraded performance from 1:12 AM to 2:31 AM, Operational from 2:31 AM to 6:39 PM

Australia & New Zealand

Degraded performance from 11:32 PM to 1:12 AM, Operational from 1:12 AM to 1:12 AM, Degraded performance from 1:12 AM to 2:31 AM, Operational from 2:31 AM to 6:39 PM

QLD Managed Wi-Fi

Degraded performance from 11:32 PM to 1:12 AM, Operational from 1:12 AM to 1:12 AM, Degraded performance from 1:12 AM to 2:31 AM, Operational from 2:31 AM to 6:39 PM

Updates
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

  • Monitoring
    UTC
    Monitoring

    We implemented a fix and are currently monitoring the result.

  • Identified
    UTC
    Identified

    We are continuing to work on a fix for this incident.

  • Investigating
    UTC
    Investigating

    Network Operations is currently investigating a Degraded Performance at 18 Gailey Road St Lucia Brisbane, QLD 4067