Superloop SC - Kiunga, Western, Papua New Guinea - Site Outage – Incident details

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Experiencing partially degraded performance

Smart Communities
Status Site

Kiunga, Western, Papua New Guinea - Site Outage

Resolved
Operational
Started about 20 hours agoLasted 12 hours 42 minutes

Affected

Managed Wi-Fi

Partial outage from 2:10 PM to 1:33 AM, Operational from 1:33 AM to 2:51 AM, Partial outage from 2:51 AM to 2:52 AM

Pacific Island Region

Partial outage from 2:10 PM to 1:33 AM, Operational from 1:33 AM to 2:51 AM, Partial outage from 2:51 AM to 2:52 AM

PNG Managed Wi-Fi

Partial outage from 2:10 PM to 1:33 AM, Operational from 1:33 AM to 2:51 AM, Partial outage from 2:51 AM to 2:52 AM

Updates
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

  • Monitoring
    UTC
    Monitoring

    We implemented a fix and are currently monitoring the result.

  • Identified
    UTC
    Identified

    We are continuing to work on a fix for this incident.

  • Investigating
    UTC
    Investigating

    Network Operations is currently investigating a sitewide service interruption at Kiunga, Western, Papua New Guinea

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