Superloop SC - Mangrove Rd, Mackay, Queensland 4740 - Degraded Performance – Incident details

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Mangrove Rd, Mackay, Queensland 4740 - Degraded Performance

Identified
Degraded performance
Started about 1 month ago

Affected

Managed Wi-Fi

Degraded performance from 10:59 PM to 8:41 PM, Operational from 8:41 PM to 12:29 PM, Degraded performance from 12:29 PM to 7:48 PM, Operational from 7:48 PM to 12:00 AM

Australia & New Zealand

Degraded performance from 10:59 PM to 8:41 PM, Operational from 8:41 PM to 12:29 PM, Degraded performance from 12:29 PM to 7:48 PM, Operational from 7:48 PM to 12:00 AM

QLD Managed Wi-Fi

Degraded performance from 10:59 PM to 8:41 PM, Operational from 8:41 PM to 12:29 PM, Degraded performance from 12:29 PM to 7:48 PM, Operational from 7:48 PM to 12:00 AM

Updates
  • Identified
    UTC
    Identified
    We are continuing to work on a fix for this incident.
  • Investigating
    UTC
    Investigating

    Network Operations is currently investigating a Degraded Performance at Mangrove Rd, Mackay, Queensland 4740

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