Superloop SC - Shop 11D Goodman Plaza Military Road East Lismore, NSW 2480 - Degraded Performance – Incident details

Smart Community locations only. For Residential or Business Support Find options here
close button

Smart Communities
Status Site

Shop 11D Goodman Plaza Military Road East Lismore, NSW 2480 - Degraded Performance

Resolved
Operational
Started 12 days agoLasted about 21 hours

Affected

Managed Wi-Fi

Degraded performance from 6:40 AM to 7:00 AM, Operational from 7:00 AM to 3:42 AM

Australia & New Zealand

Degraded performance from 6:40 AM to 7:00 AM, Operational from 7:00 AM to 3:42 AM

NSW Managed Wi-Fi

Degraded performance from 6:40 AM to 7:00 AM, Operational from 7:00 AM to 3:42 AM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Identified
    UTC
    Identified

    We’ve identified that the issue is caused by a power outage which is temporarily affecting our site. Services are expected to return once power is restored

  • Investigating
    UTC
    Investigating

    Network Operations is currently investigating a Degraded Performance at Shop 11D Goodman Plaza Military Road East Lismore, NSW 2480