Superloop SC - Q2 Login Portal - Degraded Performance – Incident details

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Status Site

Q2 Login Portal - Degraded Performance

Resolved
Operational
Started 11 days agoLasted about 11 hours

Affected

Core Systems

Degraded performance from 1:00 AM to 5:58 AM, Operational from 5:58 AM to 12:27 PM

Q2 Platform

Degraded performance from 1:00 AM to 5:58 AM, Operational from 5:58 AM to 12:27 PM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Update
    UTC
    Update
    We implemented a fix and are currently monitoring the result.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    UTC
    Investigating

    Our systems are experiencing a critical issue affecting the Login Portal. Our Network Operations are currently investigating and working towards a resolution.