Superloop SC - 39 Lonsdale St, Melbourne VIC 3000 - Degraded Performance – Incident details

Smart Community locations only. For Residential or Business Support Find options here
close button
superloop.com

Experiencing minor outage

Smart Communities
Status Site

39 Lonsdale St, Melbourne VIC 3000 - Degraded Performance

Resolved
Operational
Started 9 days agoLasted about 10 hours

Affected

Managed Wi-Fi

Partial outage from 1:36 AM to 2:07 AM, Degraded performance from 2:07 AM to 4:39 AM, Operational from 4:39 AM to 11:37 AM

Australia & New Zealand

Partial outage from 1:36 AM to 2:07 AM, Degraded performance from 2:07 AM to 4:39 AM, Operational from 4:39 AM to 11:37 AM

VIC Managed Wi-Fi

Partial outage from 1:36 AM to 2:07 AM, Degraded performance from 2:07 AM to 4:39 AM, Operational from 4:39 AM to 11:37 AM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    Identified

    Power has been tripped to the networking equipment, we are working with staff on site to restore electricity.

  • Investigating
    Investigating

    Network Operations is currently investigating a Partial Service Interruption at 39 Lonsdale St, Melbourne VIC 3000

Copyright © 2024 Superloop Limited ABN 96 169 263 094
Superloop acknowledges the Traditional Owners of Country throughout Australia. We pay our respects to Elders past and present.