Superloop SC - Exosphere Platform - Degraded Performance – Incident details

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Experiencing minor outage

Smart Communities
Status Site

Exosphere Platform - Degraded Performance

Resolved
Operational
Started 7 days agoLasted about 16 hours

Affected

Core Systems

Degraded performance from 9:44 AM to 12:36 PM, Operational from 12:36 PM to 1:17 AM

Exosphere Platform

Degraded performance from 9:44 AM to 12:36 PM, Operational from 12:36 PM to 1:17 AM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    Identified
    We are continuing to work on a fix for this incident.
  • Investigating
    Investigating

    Our Exosphere Platform is experiencing a degraded performance affecting the connectivity through portal. Our team is currently investigating and working towards a resolution.

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