Superloop SC - 11 Kirinari St, Bruce ACT 2617 - Degraded Performance – Incident details

Smart Community locations only. For Residential or Business Support Find options here
close button
superloop.com

Experiencing partially degraded performance

Smart Communities
Status Site

11 Kirinari St, Bruce ACT 2617 - Degraded Performance

Resolved
Operational
Started 4 months agoLasted 3 days

Affected

Managed Wi-Fi

Degraded performance from 12:15 AM to 5:51 AM, Operational from 5:51 AM to 10:34 PM

Australia & New Zealand

Degraded performance from 12:15 AM to 5:51 AM, Operational from 5:51 AM to 10:34 PM

ACT Managed Wi-Fi

Degraded performance from 12:15 AM to 5:51 AM, Operational from 5:51 AM to 10:34 PM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    UTC
    Investigating
    We are currently investigating this incident.
  • Monitoring
    UTC
    Monitoring

    Power has been tripped to the networking equipment, we are worked with staff on site and restored electricity.

  • Investigating
    UTC
    Investigating

    Network Operations is currently investigating a Degraded Performance at 11 Kirinari St, Bruce ACT 2617

Copyright © 2024 Superloop Limited ABN 96 169 263 094
Superloop acknowledges the Traditional Owners of Country throughout Australia. We pay our respects to Elders past and present.