Superloop SC - NSW, VIC,ACT - Degraded Performance – Incident details

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Experiencing minor outage

Smart Communities
Status Site

NSW, VIC,ACT - Degraded Performance

Resolved
Operational
Started 5 days agoLasted about 22 hours

Affected

Managed Wi-Fi

Degraded performance from 11:20 AM to 12:09 PM, Operational from 12:09 PM to 9:16 AM

Australia & New Zealand

Degraded performance from 11:20 AM to 12:09 PM, Operational from 12:09 PM to 9:16 AM

NSW Managed Wi-Fi

Degraded performance from 11:20 AM to 12:09 PM, Operational from 12:09 PM to 9:16 AM

ACT Managed Wi-Fi

Degraded performance from 11:20 AM to 12:09 PM, Operational from 12:09 PM to 9:16 AM

VIC Managed Wi-Fi

Degraded performance from 11:20 AM to 12:09 PM, Operational from 12:09 PM to 9:16 AM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    UTC
    Investigating

    Network Operations is currently investigating a Degraded Performance at the addresses below

    • 319-325 Sussex St Sydney, NSW 2000

    • 328 Flinders St, Melbourne, VIC 3000

    • 45 Dooring St Dickson, ACT 2602

    • 15 Bourke Road Mascot, NSW 2020

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