Superloop SC - 7 Studley Park Road, Kew, Melbourne, VIC 3101 - Site Outage – Incident details

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VIC Managed Wi-Fi experiencing partial outage

Smart Communities
Status Site

7 Studley Park Road, Kew, Melbourne, VIC 3101 - Site Outage

Resolved
Operational
Started 7 days agoLasted about 11 hours

Affected

Managed Wi-Fi

Partial outage from 10:34 PM to 6:51 AM, Operational from 6:51 AM to 9:11 AM

Australia & New Zealand

Partial outage from 10:34 PM to 6:51 AM, Operational from 6:51 AM to 9:11 AM

VIC Managed Wi-Fi

Partial outage from 10:34 PM to 6:51 AM, Operational from 6:51 AM to 9:11 AM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    UTC
    Identified

    Our Network Operations Team has identified an outage with NBN affecting the service. No ETR has been provided. We will update soon once it's available.

  • Investigating
    UTC
    Investigating

    Network Operations is currently investigating a sitewide service interruption at 7 Studley Park Road, Kew, Melbourne, VIC 3101

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