Superloop SC - Kiunga, Western, Papua New Guinea - Site Outage – Incident details

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Experiencing partially degraded performance

Smart Communities
Status Site

Kiunga, Western, Papua New Guinea - Site Outage

Monitoring
Operational
Started 3 days ago

Affected

Managed Wi-Fi

Partial outage from 1:07 PM to 6:51 PM, Operational from 6:51 PM to 12:00 AM

Pacific Island Region

Partial outage from 1:07 PM to 6:51 PM, Operational from 6:51 PM to 12:00 AM

PNG Managed Wi-Fi

Partial outage from 1:07 PM to 6:51 PM, Operational from 6:51 PM to 12:00 AM

Updates
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    UTC
    Identified
    We are continuing to work on a fix for this incident.
  • Investigating
    UTC
    Investigating

    Network Operations is currently investigating a sitewide service interruption at Kiunga, Western, Papua New Guinea