Superloop SC - PNG - Site Outage – Incident details

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VIC Managed Wi-Fi experiencing degraded performance

Smart Communities
Status Site

PNG - Site Outage

Resolved
Operational
Started about 22 hours agoLasted about 6 hours

Affected

Managed Wi-Fi

Partial outage from 4:33 AM to 5:18 AM, Operational from 5:18 AM to 10:40 AM

Pacific Island Region

Partial outage from 4:33 AM to 5:18 AM, Operational from 5:18 AM to 10:40 AM

PNG Managed Wi-Fi

Partial outage from 4:33 AM to 5:18 AM, Operational from 5:18 AM to 10:40 AM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    UTC
    Investigating

    Network Operations is currently investigating a sitewide service interruption at

    • Jacksons Parade, Kila Kila No. 1, National Capital District, Papua New Guinea

    • Champion Parade, Port Moresby

    • Section 24, 30 Lahara Ave, Port Moresby National Capital District, Papua New Guinea

    • 411 Markham Rd, Lae Morobe Province, Papua New Guinea

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