Superloop SC - 5 Lincoln Sq S, Carlton, Victoria 3053, Australia - Degraded Performance – Incident details

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Experiencing partial outage

Smart Communities
Status Site

5 Lincoln Sq S, Carlton, Victoria 3053, Australia - Degraded Performance

Resolved
Operational
Started about 2 months agoLasted 35 hours 27 minutes

Affected

Managed Wi-Fi

Degraded performance from 1:53 AM to 2:49 AM, Operational from 2:49 AM to 3:26 AM, Degraded performance from 3:26 AM to 5:35 AM, Operational from 5:35 AM to 1:20 PM

Australia & New Zealand

Degraded performance from 1:53 AM to 2:49 AM, Operational from 2:49 AM to 3:26 AM, Degraded performance from 3:26 AM to 5:35 AM, Operational from 5:35 AM to 1:20 PM

VIC Managed Wi-Fi

Degraded performance from 1:53 AM to 2:49 AM, Operational from 2:49 AM to 3:26 AM, Degraded performance from 3:26 AM to 5:35 AM, Operational from 5:35 AM to 1:20 PM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    UTC
    Identified

    A technician is being dispatched to site.

  • Investigating
    UTC
    Investigating

    Network Operations is currently investigating a Degraded Performance at 5 Lincoln Sq S, Carlton, Victoria 3053, Australia

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