Superloop SC - Systems Outage - Q2 Platforms – Incident details

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QLD Managed Wi-Fi experiencing degraded performance

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Status Site

Systems Outage - Q2 Platforms

Resolved
Operational
Started 2 days agoLasted about 8 hours

Affected

Core Systems

Partial outage from 1:24 PM to 8:35 PM, Operational from 8:35 PM to 9:44 PM

Q2 Platform

Partial outage from 1:24 PM to 8:35 PM, Operational from 8:35 PM to 9:44 PM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    UTC
    Investigating

    Our Network Operations team are investigating a systems issue affecting our Q2 platforms. Affected customers will experience unable to log in.

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