Superloop SC - Systems Outage - Q2 Platforms – Incident details

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QLD Managed Wi-Fi experiencing partial outage

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Systems Outage - Q2 Platforms

Resolved8 hours 19 minutes

Affected

Core Systems

Partial outage from 1:24 PM to 8:35 PM, Operational from 8:35 PM to 9:44 PM

Q2 Platform

Partial outage from 1:24 PM to 8:35 PM, Operational from 8:35 PM to 9:44 PM

  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC
    We implemented a fix and are currently monitoring the result.
  • InvestigatingUTC

    Our Network Operations team are investigating a systems issue affecting our Q2 platforms. Affected customers will experience unable to log in.

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