Superloop SC - 484 Elgar Rd Box Hill VIC 3128 - Site Outage – Incident details

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Exosphere Platform experiencing degraded performance

Smart Communities
Status Site

484 Elgar Rd Box Hill VIC 3128 - Site Outage

Resolved
Partial outage 100 %
Started about 18 hours agoLasted about 16 hours

Affected

Managed Wi-Fi

Partial outage from 1:24 PM to 2:36 PM, Operational from 2:36 PM to 12:41 AM, Partial outage from 12:41 AM to 2:11 AM, Operational from 2:11 AM to 5:46 AM

Australia & New Zealand

Partial outage from 1:24 PM to 2:36 PM, Operational from 2:36 PM to 12:41 AM, Partial outage from 12:41 AM to 2:11 AM, Operational from 2:11 AM to 5:46 AM

VIC Managed Wi-Fi

Partial outage from 1:24 PM to 2:36 PM, Operational from 2:36 PM to 12:41 AM, Partial outage from 12:41 AM to 2:11 AM, Operational from 2:11 AM to 5:46 AM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Investigating
    UTC
    Investigating

    A technician has arrived onsite.

  • Identified
    UTC
    Identified
    We are continuing to work on a fix for this incident.
  • Investigating
    UTC
    Investigating

    Network Operations is currently investigating a sitewide service interruption at 484 Elgar Rd Box Hill VIC 3128

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