Superloop SC - Hagen Drive, Mount Hagen, Western Highlands, Papua New Guinea - Degraded Performance – Incident details

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Experiencing partially degraded performance

Smart Communities
Status Site

Hagen Drive, Mount Hagen, Western Highlands, Papua New Guinea - Degraded Performance

Investigating
Degraded performance
Started about 19 hours ago

Affected

Managed Wi-Fi

Degraded performance from 9:00 PM to 3:22 AM, Operational from 3:22 AM to 1:52 PM, Degraded performance from 1:52 PM to 12:00 AM

Pacific Island Region

Degraded performance from 9:00 PM to 3:22 AM, Operational from 3:22 AM to 1:52 PM, Degraded performance from 1:52 PM to 12:00 AM

PNG Managed Wi-Fi

Degraded performance from 9:00 PM to 3:22 AM, Operational from 3:22 AM to 1:52 PM, Degraded performance from 1:52 PM to 12:00 AM

Updates
  • Investigating
    UTC
    Investigating

    This incident has been resolved.

  • Resolved
    UTC
    Resolved

    We are continuing to work on a fix for this incident.

  • Investigating
    UTC
    Investigating

    Network Operations is currently investigating a Degraded Performance at Hagen Drive, Mount Hagen, Western Highlands, Papua New Guinea

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