Superloop SC - 90 Carillon Ave Newtown, NSW 2042 - Degraded Performance – Incident details

Smart Community locations only. For Residential or Business Support Find options here
close button
superloop.com

Experiencing partial outage

Smart Communities
Status Site

90 Carillon Ave Newtown, NSW 2042 - Degraded Performance

Resolved
Operational
Started 2 days agoLasted about 11 hours

Affected

Managed Wi-Fi

Degraded performance from 6:22 PM to 8:00 PM, Operational from 8:00 PM to 1:51 AM, Degraded performance from 1:51 AM to 1:53 AM, Operational from 1:53 AM to 2:38 AM, Degraded performance from 2:38 AM to 5:07 AM

Australia & New Zealand

Degraded performance from 6:22 PM to 8:00 PM, Operational from 8:00 PM to 1:51 AM, Degraded performance from 1:51 AM to 1:53 AM, Operational from 1:53 AM to 2:38 AM, Degraded performance from 2:38 AM to 5:07 AM

NSW Managed Wi-Fi

Degraded performance from 6:22 PM to 8:00 PM, Operational from 8:00 PM to 1:51 AM, Degraded performance from 1:51 AM to 1:53 AM, Operational from 1:53 AM to 2:38 AM, Degraded performance from 2:38 AM to 5:07 AM

Updates
  • Resolved
    UTC
    Resolved

    This incident has been resolved and services are fully operational.

  • Monitoring
    UTC
    Monitoring

    We implemented a fix and are currently monitoring the result.

  • Identified
    UTC
    Identified

    A technician has arrived onsite. We are continuing to work on a fix for this incident.

  • Investigating
    UTC
    Investigating

    Network Operations is currently investigating a Degraded Performance at 90 Carillon Ave Newtown, NSW 2042

Copyright © 2024 Superloop Limited ABN 96 169 263 094
Superloop acknowledges the Traditional Owners of Country throughout Australia. We pay our respects to Elders past and present.