Superloop SC - 40 Hunter Street, Lewisham, NSW 2049 - Site Outage – Incident details

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Status Site

40 Hunter Street, Lewisham, NSW 2049 - Site Outage

Resolved
Operational
Started 3 days agoLasted about 13 hours

Affected

Managed Wi-Fi

Partial outage from 4:16 PM to 8:00 PM, Operational from 8:00 PM to 12:34 AM, Partial outage from 12:34 AM to 1:48 AM, Operational from 1:48 AM to 4:57 AM

Australia & New Zealand

Partial outage from 4:16 PM to 8:00 PM, Operational from 8:00 PM to 12:34 AM, Partial outage from 12:34 AM to 1:48 AM, Operational from 1:48 AM to 4:57 AM

NSW Managed Wi-Fi

Partial outage from 4:16 PM to 8:00 PM, Operational from 8:00 PM to 12:34 AM, Partial outage from 12:34 AM to 1:48 AM, Operational from 1:48 AM to 4:57 AM

Updates
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

  • Monitoring
    UTC
    Monitoring

    We implemented a fix and are currently monitoring the result.

  • Identified
    UTC
    Identified

    A technician has arrived on site. We are continuing to work on a fix for this incident.

  • Investigating
    UTC
    Investigating

    Network Operations is currently investigating a sitewide service interruption at 40 Hunter Street, Lewisham, NSW 2049