Superloop SC - Sigatoka, Queens Rd, Coral Coast, Fiji - Site Outage – Incident details

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QLD FTTP experiencing degraded performance

Smart Communities
Status Site

Sigatoka, Queens Rd, Coral Coast, Fiji - Site Outage

Resolved
Operational
Started 3 days agoLasted about 2 hours

Affected

Managed Wi-Fi

Partial outage from 1:58 AM to 2:28 AM, Operational from 2:28 AM to 2:28 AM, Partial outage from 2:28 AM to 4:22 AM

Pacific Island Region

Partial outage from 1:58 AM to 2:28 AM, Operational from 2:28 AM to 2:28 AM, Partial outage from 2:28 AM to 4:22 AM

Fiji Managed Wi-Fi

Partial outage from 1:58 AM to 2:28 AM, Operational from 2:28 AM to 2:28 AM, Partial outage from 2:28 AM to 4:22 AM

Updates
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

  • Monitoring
    UTC
    Monitoring

    We implemented a fix and are currently monitoring the result.

  • Identified
    UTC
    Identified

    We are continuing to work on a fix for this incident.

  • Investigating
    UTC
    Investigating

    Network Operations is currently investigating a sitewide service interruption at Sigatoka, Queens Rd, Coral Coast, Fiji