Superloop SC - 390 Burwood Hwy Burwood Melbourne, VIC 3125 - Site Outage – Incident details

Smart Community locations only. For Residential or Business Support Find options here
close button
superloop.com

Experiencing partially degraded performance

Smart Communities
Status Site

390 Burwood Hwy Burwood Melbourne, VIC 3125 - Site Outage

Resolved
Operational
Started 1 day agoLasted about 19 hours

Affected

Managed Wi-Fi

Partial outage from 1:22 PM to 1:38 PM, Operational from 1:38 PM to 2:06 PM, Partial outage from 2:06 PM to 3:00 PM, Operational from 3:00 PM to 4:47 PM, Partial outage from 4:47 PM to 6:12 PM, Operational from 6:12 PM to 6:47 PM, Partial outage from 6:47 PM to 8:00 PM, Operational from 8:00 PM to 7:55 AM

Australia & New Zealand

Partial outage from 1:22 PM to 1:38 PM, Operational from 1:38 PM to 2:06 PM, Partial outage from 2:06 PM to 3:00 PM, Operational from 3:00 PM to 4:47 PM, Partial outage from 4:47 PM to 6:12 PM, Operational from 6:12 PM to 6:47 PM, Partial outage from 6:47 PM to 8:00 PM, Operational from 8:00 PM to 7:55 AM

VIC Managed Wi-Fi

Partial outage from 1:22 PM to 1:38 PM, Operational from 1:38 PM to 2:06 PM, Partial outage from 2:06 PM to 3:00 PM, Operational from 3:00 PM to 4:47 PM, Partial outage from 4:47 PM to 6:12 PM, Operational from 6:12 PM to 6:47 PM, Partial outage from 6:47 PM to 8:00 PM, Operational from 8:00 PM to 7:55 AM

Updates
  • Resolved
    UTC
    Resolved

    We implemented a fix and are currently monitoring the result.

  • Identified
    UTC
    Identified

    We are continuing to work on a fix for this incident.

  • Monitoring
    UTC
    Monitoring

    We implemented a fix and are currently monitoring the result.

  • Identified
    UTC
    Identified

    We are continuing to work on a fix for this incident.

  • Investigating
    UTC
    Investigating

    Network Operations is currently investigating a sitewide service interruption.

  • Monitoring
    UTC
    Monitoring

    We are continuing to work on a fix for this incident.

  • Investigating
    UTC
    Investigating

    Network Operations is currently investigating a sitewide service interruption.

  • Monitoring
    UTC
    Monitoring

    We are continuing to work on a fix for this incident.

  • Investigating
    UTC
    Investigating

    Network Operations is currently investigating a sitewide service interruption at 390 Burwood Hwy Burwood Melbourne, VIC 3125

Copyright © 2024 Superloop Limited ABN 96 169 263 094
Superloop acknowledges the Traditional Owners of Country throughout Australia. We pay our respects to Elders past and present.