Superloop SC - 12 Phillip St, Parramatta NSW 2150 - Public Wi-Fi Outage – Incident details

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QLD FTTP experiencing degraded performance

Smart Communities
Status Site

12 Phillip St, Parramatta NSW 2150 - Public Wi-Fi Outage

Monitoring
Partial outage
Started 1 day ago

Affected

Fibre-to-the-Premises

Partial outage from 5:42 PM to 11:30 AM, Operational from 11:30 AM to 12:00 AM

NSW FTTP

Partial outage from 5:42 PM to 11:30 AM, Operational from 11:30 AM to 12:00 AM

Updates
  • Monitoring
    UTC
    Monitoring

    We implemented a fix and are currently monitoring the result.

  • Identified
    UTC
    Identified

    We have identified the issue. We are continuing to work on a fix for this incident. A technician is being deployed to site.

  • Investigating
    UTC
    Investigating

    Network Operations is currently investigating a sitewide Public Wi-Fi service interruption at 12 Phillip St, Parramatta NSW 2150

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