Superloop SC - 12 Phillip St, Parramatta NSW 2150 - Public Wi-Fi Outage – Incident details

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Experiencing partially degraded performance

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12 Phillip St, Parramatta NSW 2150 - Public Wi-Fi Outage

Resolved53 hours 20 minutes

Affected

Fibre-to-the-Premises

Partial outage from 5:42 PM to 11:30 AM, Operational from 11:30 AM to 11:02 PM

NSW FTTP

Partial outage from 5:42 PM to 11:30 AM, Operational from 11:30 AM to 11:02 PM

  • ResolvedUTC

    This incident has been resolved.

  • MonitoringUTC

    We implemented a fix and are currently monitoring the result.

  • IdentifiedUTC

    We have identified the issue. We are continuing to work on a fix for this incident. A technician is being deployed to site.

  • InvestigatingUTC

    Network Operations is currently investigating a sitewide Public Wi-Fi service interruption at 12 Phillip St, Parramatta NSW 2150

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