Superloop SC - 15 Thompsons Rd, Pokolbin NSW 2320 - Site Outage – Incident details

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Experiencing partially degraded performance

Smart Communities
Status Site

15 Thompsons Rd, Pokolbin NSW 2320 - Site Outage

Resolved
Operational
Started 1 day agoLasted about 5 hours

Affected

Managed Wi-Fi

Partial outage from 1:29 PM to 1:40 PM, Operational from 1:40 PM to 6:13 PM

Australia & New Zealand

Partial outage from 1:29 PM to 1:40 PM, Operational from 1:40 PM to 6:13 PM

NSW Managed Wi-Fi

Partial outage from 1:29 PM to 1:40 PM, Operational from 1:40 PM to 6:13 PM

Updates
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

  • Monitoring
    UTC
    Monitoring

    We implemented a fix and are currently monitoring the result.

  • Identified
    UTC
    Identified

    We are continuing to work on a fix for this incident.

  • Investigating
    UTC
    Investigating

    Network Operations is currently investigating a sitewide service interruption at 15 Thompsons Rd, Pokolbin NSW 2320

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