Superloop SC - Multiple NSW Sites - Site Outage – Incident details

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QLD FTTP experiencing degraded performance

Smart Communities
Status Site

Multiple NSW Sites - Site Outage

Resolved
Operational
Started about 7 hours agoLasted 2 hours 59 minutes

Affected

Managed Wi-Fi

Partial outage from 3:34 PM to 4:06 PM, Operational from 4:06 PM to 6:33 PM

Australia & New Zealand

Partial outage from 3:34 PM to 4:06 PM, Operational from 4:06 PM to 6:33 PM

NSW Managed Wi-Fi

Partial outage from 3:34 PM to 4:06 PM, Operational from 4:06 PM to 6:33 PM

Updates
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

  • Monitoring
    UTC
    Monitoring

    We are continuing to work on a fix for this incident.

  • Investigating
    UTC
    Investigating

    Network Operations is currently investigating a sitewide service interruption at the following address below:

    • 8 Walker Street, Rhodes, NSW, 2138

    • 21 Marquet Street, Rhodes, NSW, 2138

    • 35 Marquet Street, Rhodes, NSW, 2138

    • 36 Walker Street, Rhodes, NSW, 2138

    • 6 Walker Street, Rhodes, NSW, 2138

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