Superloop SC - Superloop Support Centre - Planned Maintenance – Maintenance details

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Superloop Support Centre - Planned Maintenance

Completed
Scheduled for 6 May 2025 at 6:00 PM – 7:00 PM

Affects

Core Systems

Under maintenance from 6:00 PM to 7:00 PM

Help Desk Phone System

Under maintenance from 6:00 PM to 7:00 PM

Updates
  • Completed
    6 May 2025 at 7:00 PM
    Completed
    6 May 2025 at 7:00 PM
    Maintenance has completed successfully
  • In progress
    6 May 2025 at 6:00 PM
    In progress
    6 May 2025 at 6:00 PM
    Maintenance is now in progress
  • Planned
    6 May 2025 at 6:00 PM
    Planned
    6 May 2025 at 6:00 PM

    The Network Operations Team will perform Planned maintenance on the systems below:

    • The Superloop Support Centre: Help Desk Phone System

    The maintenance will commence and end at the provided times below:
    Start: Wednesday 7th May, 04:00 AM AEST
    End: Wednesday 7th May, 05:00 AM AEST

    During this time clients will be unable to contact the Superloop Support Center via our phone numbers. Live chat and email services will continue to be available during this time.

    Expected outage duration: 20 Minutes